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What Others Have Said
Comfort Suites Lithonia- Stonecrest -Near Mallest - Near Mall
7900 Mall Ring Road, Lithonia, GA 30038
Expedia Group verified review
I like the location it was near highway and family. But it needs serious cleaning and renovation. My family and I were walking to elevator. We notice trash from the hallway trash can spilling over on the floor in the hallway. The carpet had spots in addition the dirty cushions on couch. No remote control for TV. When we inquired, the night clerk apologized. But wasn't able to help us. Thank goodness it was only for one night. I wouldn't recommend.
Expedia Group verified review
The property was under renovation and no one contacted me. It was closed and Expedia dropped the ball on finding me a new hotel to stay at. Always call your hotels first before arriving, I have certainly learned my lesson.
Expedia Group verified review
The property was showing an fully booked right after I made the reservation, and yet neither could I step into the building when I arrived at the location, nor did I see anyone through the windows while I stayed at Hilton Garden Inn next door.
Expedia Group verified review
Very dirty and nasty no soap dirty sheets and bathroom
Expedia Group verified review
I didn’t like anything about the either rooms, didn’t stay at the hotel. Cancel and requested refund
Expedia Group verified review
Needs upgrading
Hotels.com verified review
This has to be the worst hotel i have ever visited. We walked into the lobby and the front desk petson had on a pair of jogging pants and a tie dye shirt. The sign at the desk, stated there were no working ice machines. There eas over flowing trash in the hallways, we went to three different rooms, none of the rooms had clean linen. The place smelled like weed and dogs. The beds actually looked like someone had taken a nap. The pillows did not even have pillow cases.We were so disappointed, we almost cried.
Expedia Group verified review
The front desk worker came to my door at 11:48 with a bit of aggressive enery when she assumed I had not checked out on time but in actuality I paid a fee to stay until 1. Then she called the room with the same negative energy because she misunderstood when I told her I had an extension and didn't give me time to explain what that meant. However, she changed her tone as I was checking out and was more pleasant. She should have apologized when she realized she was wrong but she did not.
Additionally, there were some kids running in the hallway at 12 AM to 2 AM and loads of trash was in the hall until the morning.
The elevator smelled of marijuana.
Expedia Group verified review
The facility really needs to be renovated! The lobby and surrounding areas were very depressing. In my room the carpet had a stinch smell to it. The ice machine was inoperable and there were no cups or toilet paper in the rooms. I very rarely have anything bad to say about a hotel, but this place needs to be shutdown or assumed under a new and more responsible management!
Expedia Group verified review
First off, the staff were very friendly! Property is very old and needs updating. Luckily the sheets were clean and the beds soft for the one night we were there. Only chose because of the price but probably wouldn’t book again
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