What Others Have Said
Quality Inn & Suites Garland - East Dallas
1635 E I30, Garland, TX 75043
Expedia Group verified review
Great service staff was awesome clean rooms
Expedia Group verified review
Excellent
Expedia Group verified review
The room was really clean and comfortable really quiet location and the take care of you the lady at desk shes always so professional and kind and funny i wish i could remember her name so i can putbit up here but am pretty sure she reminds me as the guy with the grey jeep hahaha but she is amazing she deserves a raise and as far as the lication i totally recomended
Expedia Group verified review
Exvellent
Hotels.com verified review
Yes, the room was clean and there were no odors. Lisa and Tony were so friendly and accomodating for our 5 nights stay. Lisa said the washing machine was broken and couldn't get it scheduled for repair due to the holidays. I enjoyed the holiday decorations in the lobby. Made it very nice and homey for the holidays. I did take walk and the lake was lovely. The staff should let guests know about it. I didn’t realize it was in the back yard, so to speak, until the 3rd day I was there! We didn’t have a view, but I did ask for a room on 2nd floor on check-in but was told there were no vacancies and it would be more expensive to change rooms since we had a good rate, and the rooms on 2nd floor had queen size but ours was king size on first floor, I think that is what Tony and Lisa said. The sink drained very slowly. I informed staff and after a few days it was better. The breakfast was hot and FREE which was nice but there was no variety, only eggs, sausage, bread, waffles, cold cereal, coffee/milk, apple juice, yogurt, every day we were there. Please offer hot sauce, tortillas, potatoes, non-dairy milk/creamer, bananas, orange juice, and oatmeal. The vending machine didn’t have much variety, especially since restauranrs close early, and are not close by, except for Whataburger. I wanted some hot tea one evening and Tony provided me some hot water, I had to ask for it. I brought my tea bag. Please have some hot water for guests, and tea bags, after the dining area is closed. TY
Expedia Group verified review
Ok
Expedia Group verified review
When I first get I had to wait like an hour to get checked in the Customer service was awful, the room and the water were smelling really bad.
Expedia Group verified review
Got to my room had a little problem with the refrigerator not working they came right up with a new refrigerator and replaced it.
Expedia Group verified review
Coffee maker didn't work and the internet access?? The Wi-Fi would disconnect multiple times and each time I'd have to restart my computer just to reconnect to the internet again. Also, I'm already a Choice member, but on the sign up page for "free" unlimited internet, there is no login button. I tried signing up with an alternative email address and it kept giving me an error. Please give out passcodes to access the internet like normal hotels!! On the bright side, the bed and bed linens were awesome and the room was clean and well lit. Also, the shower had great water pressure too.The front desk staff was amazing and super nice and helpful.
Hotels.com verified review
3 things i did not like while i was here... the man that works the day shift is quite ride. Apperently i was in his way getting coffee after breakfast and he stood behind me the entire time grunting. Everything from breakfast time was pretty much put up and the coffee was the last thing and i guess he was in a rush or samething but nonetheless it was rude as hell how he was acting. Then I had a visitor at 10:45AM and he was trying to charge me already for another person!! He came to our door twice within an hour over it and both times he was just rude. The 3rd would be house keeping. Our last day while we were packing up and putting stuff in the car she just stood at the door waiting on us to leave like we were the only people there that she was waiting on. She kept looking at us as if we were doing something wrong while she was talking to the other house keeper. It was just flat out uncalled for and very unprofessional. I really should have messed the room up so she actually had something to clean!! The ladyvin the afternoons was amazing though!! The room was "lean
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