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What Others Have Said
Quality Inn & Suites Garland - East Dallas
1635 E I30, Garland, TX 75043
Not quite perfect.
We were underwhelmed by the breakfast and housekeeping.
Expedia Group verified review
Cockroach infested and leak in the ceiling of bathroom.
Expedia Group verified review
Room was tidy few maintenance and interior damages like toilet not bolted down and didn’t flush good probably blocked by the wax ring moving, towel bar broken and sink counter top coming lose from the wall and only being held up by a stick and the. The thermostat batteries are low so could not change settings on a/c. But my major concern was roaches. At first I didn’t see any until I brought my food out and for the remainder of the night I was stomping them out….. doesn’t make it any better that it’s only one tiny trash can for the whole room and it’s in the bathroom. Customer service was ok and nice for the most part just the roaches were my main concerns
Expedia Group verified review
I booked this on Expedia as a non smoking room. But Expedia does not guarantee a non smoking room and to my surprise I got a smoking room. I have asthma- not good.
Expedia Group verified review
ROACH MOTEL! I checked in and the staff was friendly. Got to the room and there are roaches on the floor and the desk. Checked right back out. Slept in the car that night. Can’t have a refund though. Apparently they thought sleeping in a room with roaches and who knows what else was ok. Would not recommend
Expedia Group verified review
The staff, room, and the pool were nice comfortable and I will recommend
Expedia Group verified review
I got in after 10 PM after driving 14 hours I needed to be up at 6:30 the next morning. I wanted to go in there and go to sleep.. I was pulling a car and there was nowhere to park in their parking lot. The parking lot was tiny. I kind of pulled to the side and went in and the guy told me that there was $100 posit, which was not stated anywhere in the property description. I turned around and left and went down the street to another hotel. If you’re carrying a trailer, don’t even bother with this property
Expedia Group verified review
Breakfast was very bad.
Expedia Group verified review
Everything was fine until i went to check out. Both men i think one may have been a manager were rude.
Expedia Group verified review
I loved my interaction with Tony. He was very helpful and welcoming. I did not like the fact that there were roaches in my room also goalies keeping just kinda barged in my room when I wasn’t there and I was still checked in so that was a bit disappointing. I would not book here again
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