I was originally in the older building and my room smelled very musty. I couldn't sleep so called the front desk @ 1:30 in the morning and asked if I could get a different room. Stephanie was very helpful getting me a room in the new building which didn't smell old and musty and James was very helpful in getting me and my luggage to the new room.
Pamela
- 10/24/2024
Expedia Group verified review
This is an older hotel but it is been renovated it was very close to the cable cars and the buses the room was a little bit small but it was still very clean the bed comfortable the pillows comfortable overall I would stay there again
Sheridan
- 10/22/2024
Expedia Group verified review
Everyone on the staff was super friendly and accommodating!
Jennifer
- 10/22/2024
Expedia Group verified review
Had a strike !t hotel accross street, qas very noisy and stafg did not warn is
Al
- 10/21/2024
Expedia Group verified review
Centrally located!
Coral
- 10/21/2024
Hotels.com verified review
We were in the old block which was a bit of a walk from reception. Our room overlooked the alley where there was late night activity from homeless.
The rooms were big and comfortable.
Nicola
- 10/21/2024
Expedia Group verified review
Please put up more signage directing patrons to the parking garage around the swimming pool area. It is no it intuitive. Otherwise we had a nice stay. Than you.
Cindi
- 10/21/2024
Hotels.com verified review
I give it a low rating because there's lots of hidden charges. Lots of hidden fees and taxes and the parking is $75 per day. All of the fees and parking ended up doubling the price. Our room was comfortable and clean and the staff was nice but we definitely feel bamboozled.