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What Others Have Said
Hawthorn Suites by Wyndham Columbus West
5505 Keim Circle, Columbus, OH 43228
The staff was very helpful and professional very clean
Very clean and helpful.
Expedia Group verified review
old, rundown and disgusting
Hotels.com verified review
Right after we checked in a maintenance person walked right into our room without knocking, to replace the smoke detector. On our second day, we couldn’t get into our room because the person who checked us in programmed the keys for one night only. The cleaning staff took our towels and didn’t leave fresh ones. We called the front desk for towels and they told us to find a housekeeping staff member and ask for more or to come to the front desk to get some. Breakfast was waffles, pastries and cereals, no protein. The pool was a great temperature but it definitely has some miles on it, the paint is missing from it in multiple places.
Expedia Group verified review
This property was not in the best conditions. I would’ve left but other hotels were booked due to a concert nearby. I had 2 bed room with my daughter and friend. The room decor was outdated, the floor lamp didn’t work, the desk lamp didn’t work and most of the lighting in the room was dull. The door to go outside would not lock, you could just open the side door to come into the hotel. Very unsafe!! The hallways smelled of smoke which means people were smoking. The breakfast bar they stated they had was terrible! I called and reported our experience to corporate. Please do not stay here!!!!
Hotels.com verified review
The only thing they had for the breakfast buffet was a waffle machine. The hallway had piece of hair extensions and fake nails on the floor. The AC in the room doesn’t blow cold. Consider a different hotel to stay in if you are looking at this one!
Hotels.com verified review
It was a very good room very clean the only bad thing is that service threw away some item I had in my room but besides that no other complaints
Expedia Group verified review
NA
Expedia Group verified review
Easy check in, friendly staff.
Hotels.com verified review
Room was okay. FRONT DESK (Sarah and the owner to be specific!) were horrible. Pool was nice sized and fun. Sheets and covers were stained.
Expedia Group verified review
Place was just extremely comfortable and people were nice.. I have been 2 years in a row for an event loved it each time
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