Pet Friendly Lodging Reviews

The staff at the front desk, at breakfast and for cleaning were very helpful, efficient and very kind. I was well cared for!

I was unable to cancel and get a refund.

Room was comfortable and clean.

Best Hotel in Sac!

Excellent

Great food with room service.

Very clean, comfortable hotel decorated nicely for the holidays. I had a wonderful experience. Great service from the front desk to the barmaid and waitress.

Sink had somw stains and shower could use a bit cleaning but overall not a bad hotel. Too overpriced though

THE WORST HOTEL EVER!!! It all started with rude and boorish service at the front desk. The only polite staff was the bartender and the cleaners. It was terribly dirty and it stunk everywhere!!! There was a condom wrapper next to the bed in the room! (thank goodness it wasn't a condom!) It was very dirty, the furniture and renovation were very old! I'm surprised that hotels like this still exist! I booked a room with a balcony - they gave me one without a balcony and explained that there were NO rooms with a balcony at this hotel. Ok, DELETE THE PHOTOS OF THE ROOMS WITH A BALCONY THEN! The view from my small window was of some kind of dump!! All the shelves were dusty! I was expecting a balcony with a nice view, for that kind of money you could stay in any other nearby department and it would be much better! Breakfasts are not free! There is no transfer to the airport! The pool is small and ugly, very dirty. What upset me the most were the two slackers - the security guards, who were constantly hanging around and throwing curious glances, I saw them next to me at least 10 times every hour! It felt like I was being closely examined and followed. HORRIBLE! Why does this disgusting dirty hotel even need security??? In general, this hotel does not have a SINGLE PLUS! I rarely write reviews, but this one is just awful

The staff was lovely and so is the common area but it felt sort of like a bait and switch which has happened to me three times with Hilton. The lobby is gorgeous but the room is stuffy and very outdated.