What Others Have Said
Royal Sonesta New Orleans
300 Bourbon St, New Orleans, LA US
Great staff, comfortable bed, clean, quiet, nice.
This was my first stay but definitely will not be my last. Loved it! Beautiful, great staff, very quiet, very comfortable.
Excellent Example of New Orleans Hospitality.
From the moment we arrived the welcoming warmth was felt. The atmosphere can't be manufactured. It has to come from the spirit of the staff and we experienced that from everyone. Our ONLY complaint was the housekeeping staff. In my particular room, the floor was not vacuumed and the floor mat/towel, as well as the washcloths, were not replaced. They left the used washcloths in the shower. We had traveled the previous day and it was sweltering there. By the time we arrived in our room to take another shower, it was pretty late and we didn't want to bother the front desk, but it did affect us from possibly recommending the hotel. Fortunately, we had brought additional towels. and the washcloths were There were 11 of us there to celebrate a 50th birthday. We came from Illinois and California. Honestly, we would have given your facility a five star review based on the earth, friendliness and repeated effort to go out of their way to make our visit the best possible.
Outstanding!
My favorite hotel anywhere! Outstanding staff! Desire "Oyster Bar" is also my favorite breakfast spot! Hope to be back soon!
Beautiful Hotel & Service!
This hotel is beautiful; the staff is remarkably friendly and responsive to every problem that may be encountered by a guest. You couldn’t be more pleased with the concern and hospitality of this venue.
Good Experience
Good hotel experience.
Expedia Group verified review
Staff was excellent
Expedia Group verified review
This hotel was wonderful! It’s older and dated because it’s in the French Quarter and part of the allure. The area surrounding it is Bourbon Street so of course it’s a little unkempt. Again, part of the allure. The rooms were nice and courtyard was spectacular. We had an inside balcony and it was very quiet, giving us the ability to escape the party outside for just a bit when we needed. The staff were phenomenal! The doorman was so funny and helpful. It was in the heart of it all and we’re so happy about the location! It was exactly what we were looking for! Will definitely stay here again!
Hotels.com verified review
This room and rate was advertised as Bourbon Street balcony. The room I was issued is side street balcony. I went to the desk and complained. Told them the importance of this and that the rate I paid was for bourbon balcony. All of those rooms were already assigned. This was a big deal and a huge mistake.
Expedia Group verified review
Nice hotel. Not good area to stay. Too loud Many undesirables Did not feel safe at night
Expedia Group verified review
Front desk ladies unprofessional constantly on their phone while working with us and rude. Bell boys were amazing.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review