My daughter and I came to Los Angeles to attend the Taylor Swift concert on Saturday night. We needed to leave by 4:00pm and the check in is at that time. I was graciously given a very, very quiet room at the end of the hall on the fifth floor at 2:00pm. I was so happy with the room, so quiet and comfy. I awoke on the day we were checking out very dizzy and just sick. Again the front desk was so amazing, giving me a later check out and offering to send water up to my room. I can’t say enough about how pleasant my stay was especially with the care given by all staff members from the pool to housekeeping to the valet attendants to the front desk.