A bit confused in terms of the staff communicating with each other and following through....the room was noisy with some sort of electrical transformer making a ton of noise. We were moved to a ADA room that faced the courtyard and it was also loud with kids playing on the grass area until 10:00 at night.
The ac sounded like wall units at the motel 6, basically unusable.
Food was fair at best and overpriced.
ritchie
- 07/25/2026
Expedia Group verified review
I was blown away at how amazing this place was. Felt 100% taken care of the second we pulled in. I will be back as soon as possible.
Joseph
- 07/24/2026
Expedia Group verified review
Amazing stay right in the heart of Mountain Village!
Tiffany
- 07/23/2026
Expedia Group verified review
Exceeded our expeditions! Beautiful hotel, beautiful views, and excellent location! Fabulous amenities and a dedicated staff! We can’t wait to come back’
Tim
- 07/08/2026
Expedia Group verified review
Great place with fantastic service and location
John
- 07/02/2026
Hotels.com verified review
Everything about the Madeline was perfect. Amazing rooms. Super clean. Friendly staff.
I highly recommend.
Andrew j
- 06/22/2026
Expedia Group verified review
Excellent property, helpful staff lovely gym and pool facilities. Super easy to get to downtown and the Bluegrass Festival with the gondola! Would love to come back here and stay at the same property for skiing.
Kenneth
- 06/22/2026
Expedia Group verified review
We had a perfect time the hotel staff is amazing. Thanks.
Mario
- 05/25/2026
Expedia Group verified review
Staff went above and beyond to meet our needs. I would happily return.