What Others Have Said
Towneplace Suites By Marriott Jacksonville Butler Boulevard
4801 Lenoir Ave, Jacksonville, FL 32216
My Marriott experience
Very nice staff. front desk and kitchen people were so friendly and accommodating. My room was spotless with a new, comfortable couch and new king bed super comfortable. The bedding was plush and new. breakfast was a full, hot, delicious breakfast!
Expedia Group verified review
It's a no frills place, but it was clean and comfortable and the location is convenient. The staff was friendly and helpful. The breakfast was more than the "continental" that's advertised. Overall, a pleasant experience and good value.
Expedia Group verified review
Not clean
Hotels.com verified review
I stay in town once or twice a week and this was my first time staying here.The Staff was amazing and my stay was very comfortable. I will definitely stay here again in the future.
Hotels.com verified review
I got major muscle recovery, in my sore muscles from the jet pressure in the hotel hot tub!👏 My main reason for booking, plus a superbly furnished, clean & spacious room. The customer service, is top notch, can’t wait to invite all my friends!
Hotels.com verified review
Excellent room, I had more than I needed, a little home away from home. Very friendly & helpful customer service, the hot tub has sufficient jet pressure. The breakfast fruit was delicious. My room was upgraded without me asking. I genuinely felt welcome here!
Expedia Group verified review
check was fast and easy. The check-in clerk was very nice, welcoming and friendly. The breakfast had many varieties and was really good. One of the breakfast workers name Tabitha was amazing. She made sure that the guests was comfortable. She went beyond to satisfy the guest.
Expedia Group verified review
Prior to our arrival, we asked for an early check-in and we were told to come earlier the day to see if it were possible. We get there and spoke to an elderly woman who said they never do early check-ins. Mind you we had our exhausted 17 month old with us and it was 2:30pm. They couldn't accommodate to let us in 30 minutes earlier? She never said the room wasn't ready. There was an empty bottle under the couch and the utensils and plates were dirty. They confirm we would have a crib, which was in writing, but it wasn't on the reservation. Not only that, it wasn't an actual crib. It was a pack n play. First one they gave us was completely broken that it wouldn't even lock in. If you're you're advertising cribs, you should provide cribs. If you don't have them then you should advertise, pack n play. It's pack and play right. Place is old and run down. Way too over priced for what it is. Also the air conditioner and the open area wouldn't work all the time and when it would it was so loud it would wake our baby up.
Expedia Group verified review
The Staff was very helpful.
Hotels.com verified review
Room service was TERRIBLE and the view is awful
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