Clean hotel. Super friendly and helpful staff. Good food. Great stay!
Claire
- 08/08/2026
Hotels.com verified review
I was originally to stay at the Marriott City Center on 8/1/26. I had booked a room with two beds. They apparently over booked the property, so they transferred us to The W, which was a trek after already parking in a ramp near the Marriott. Once we arrived they only had one single King bed
rooms available. There was even a wait
list for cots because they were also overbooked. This caused one of our guests to have to sleep on the literal floor. To make matters worse, once transferred to The W they wanted a card on file, which is standard. But proceeded to charge me for my room there. Mind you, the room value at The W was already less than what I had paid for at The Marriott. I have tried reaching out to the W for a refund - considering I was transferred from the already paid for Marriott, and have not been successful. They keep passing me off to someone else. I’ve also attempted to get some answers from the Marriott with no response. Worse experience ever.
Leila
- 08/06/2026
Expedia Group verified review
Hotel was nice and clean. Staff was very attentive.
Christopher
- 08/02/2026
Expedia Group verified review
We had a smooth and lovely experience from start to end. Early check in was quick and easy, a guy named Joseph at the front desk was amazing. Super friendly and welcoming and answered questions for us as we’re from out of country that was visiting for a concert.
Isabelle
- 07/26/2026
Hotels.com verified review
We always love staying here!
Y
- 07/26/2026
Expedia Group verified review
They had clean rooms and very friendly, professional, and welcoming staff. The bar was a nice atmosphere to sit and relax as well. I will be booking again in the future.
Mercedes
- 07/20/2026
Hotels.com verified review
What time we got to spend there was pleasant.
Dustin
- 07/14/2026
Hotels.com verified review
Conveniently located to restaurants, train, stores, etc
debra
- 07/02/2026
Expedia Group verified review
The hotel was very nice - centrally located in a good neighborhood. Friday and Saturday nights were very noisy; quiet the rest of the week.