Rooms were outdated and needed repairs. The bathroom door could not close because the top hinge was coming apart from the door frame. Very hard to wrestle to partly close and was very squeaky. Shower door was also hard to open and close. Carpet had a hole that was unraveling. The refrigerator ran very loud, especially noticeable at night while sleeping. Window covering did have a black out curtain, but the side could not be covered so it allowed the light to shine right to the bed into our face. The ice machine was not working, but there was no urgency to repair it or provide any bag ice or any other remedy. The juice machine was not working, but no other option was found. Couldn't they use a pitcher for the juice just like a pitcher of milk was provided?? Fake eggs were served, and other items were questionable in nutritious quality. It seemed the staff did not take pride in their work or provide a helpful attitude. Very disappointed.
Sheila
- 08/04/2026
Hotels.com verified review
This hotel and staff is amazing. I felt very comfortable and this was my 2nd time staying there.
Valerie
- 07/27/2026
Expedia Group verified review
Property is a little tired, but certainly clean and adequate for a stay.
Barbara
- 07/09/2026
Hotels.com verified review
We arrived and checked in. We got assigned to room 108 which smelled like a smoke room. We called the receptionist and she was very helpful. Gave us a different room, on a different wing 134 and our stay was great after that thank you.
Giovanni
- 07/04/2026
Expedia Group verified review
Staff attitude ranged from good to excellent. I think management above Frontline may not be encouraging good people? The add-on daily parking fee totaled almost $40, which other hotels in Midland have not done in the past, and the waffle griddle had many months of neglected cleaning behind it. However, value, location, comfort, overall value & amenities and staff are such that I would stat there again.
Allan
- 07/01/2026
Expedia Group verified review
The staff was very helpful, especially Erik
Caitlin
- 05/28/2026
Expedia Group verified review
Everything was good about the hotel stay. Breakfast was good. The place is clean and well kept. The negative side is they charge for parking which isn’t posted anywhere.