Janelle at front desk was so great! So helpful and friendly. Excellent customer service!
We had a great experience at check in Super fun lobby Taylor Swift display for photos. This hotel was clean and super comfy bed. Also very accommodating for giving us a one hour late checkout. Thank you!
Lori T
- 12/09/2024
The room was clean, comfortable. The staff was friendly. Awesome, really enjoy every return to all o
The room was clean, comfortable. The staff was friendly. Easy in, easy out, always an impressive staff! Jim.
Jim M
- 05/19/2024
First Class!
It was such an easy and comfortable two nights. Everything that I needed was provided as part of the room and having breakfast ready for me was certainly the best way to start the day. The employees were really great and they are the ones that make the stay special. I will stay there again for sure. And I would recommend it to anyone as a first class choice.
Mary S
- 03/22/2024
Expedia Group verified review
The staff were very friendly and had availability to check us in early. Breakfast was great. Rooms were clean and spacious. Excellent, affordable stay for when we wanted to go up to BC for a concert.
Angela
- 12/10/2024
Expedia Group verified review
The staff went the extra mile to take care of getting an item left behind in the room back to us. They were always nice from the welcome to the breakfasts.
Bryan
- 12/03/2024
Expedia Group verified review
The Belgium waffles at breakfast on the weekends and the the whole overall spread for food was amazing
Jason
- 11/30/2024
Expedia Group verified review
The service is very poor. Lack of time management. And rude houseman. I ordered to have the sofa bed prepared and it took me 3 calls and 1 hour waiting period. And when he knocked the door and when I open it… he said, “she’s already sleeping” pertaining to my daughter. I said, yes coz it took so long for someone to come but don’t worry I will wake her up. He roughly made the sofa with no quality and said there’s your pillow telling my daughter and exited the door rudely!
Definitely “0” guest service. I also work in a hotel industry so I know what is great guest service. The hotel staff in this property needs a lot of training.
Jovita
- 11/30/2024
Expedia Group verified review
Friendly staff at check in. Good breakfast
Anh-Tuan
- 11/24/2024
Expedia Group verified review
Clean comfortable rooms and the best included breakfast buffet I've ever had.