Very sketchy people walking around. The property is in shambles, 6 police cars the first morning there, not safe at all.
Sara
- 11/05/2024
Expedia Group verified review
The entire room was filthy, smelled like mildew & dog. It was not sanitized. The "handicapped shower" had a massive, room length long rusted and clogged drain that smelled like sewage because I guess people go the bathroom in the shower there. It would chip off and little brown specks would happen about my feet during the shower. The bedsheets were the only clean thing in the room.
I walked around and my socks/feet turned black. No fridge. No cleaning/room service. No breakfast. No nothing.
Kevin
- 10/22/2024
Hotels.com verified review
It was fine for the reason we were there to sleep smelled clean. Everything was good.
Sharon
- 10/20/2024
Hotels.com verified review
No daily make up service. Broken thermostat and phone and electrical outlet. Had to get re-keyed daily.
Jack
- 10/19/2024
Expedia Group verified review
We did not get the exact room we booked from Expedia (We booked a King bed, but due to our late arrival, only 2 beds were available - not a big deal). We have a cat travelling with us, the first room they gave us had lots of junk (dirty socks), dust bunnies under the bed. The staff was kind enough to give us another room.
Overall, clean and comfortable stay.
Robert
- 10/19/2024
Expedia Group verified review
I call to the front desk because i need to clarify something about a charge on my account..and the person who i speak with wasn't kind.
very bad experience. 👎 Customer Service
Estella
- 10/15/2024
Expedia Group verified review
Was excellent in terms of meeting my needs for a hotel where I could have my dog. All other aspects were just average, especially for a Hilton Head visit. The price was VERY reasonable for the location, which helped a lot.
Shirley
- 10/14/2024
Expedia Group verified review
i was a relaxing stay
Angela
- 10/02/2024
Expedia Group verified review
They scammed me.
john
- 10/01/2024
Hotels.com verified review
The location is excellent close to restaurants and beaches, the staff was plesent, the room looked like the picture but had a very strong molden smell, very damp, the carpet by the bed was damp, the wallpaper was damp, the wall underneath the wallpaper had holes if one leaned on the wall the wallpaper would tare.