There was blood on the comforter. Went to the front desk and they gave us a new room. The new room was also dirty. We didnt stay the night. Called and spoke to the manager the next day for our money back. Very rude and not apologetic at all to the situation. We will never stay at another Red Roof again. It was disgusting!
Cassandra G
- 07/14/2025
Happy Disabled Customer!
I was pleasantly surprised with all the extras in the disability hotel room with no extra fees for the added features for handicapped customers. Thank you!
Waneta L
- 06/29/2025
Not clean, no room care from day to day.
No safety bars in the shower.
Joseph B
- 06/17/2025
If you just going for a quickie, maybe this might be your type!
We were very disappointed with the condition of the room. I have photos to support my rating. Bath enclosure was yucky. Latch to lock exterior was broken, toilet had black specks on top, trash behind bathroom door, drapery had stain marks. Sitting chair was tattered and torn on the arms. Was there to attend a graduation event. Was not aware it was also US Open and this what was available. Over priced too for such a dump! We did not get what we paid for. We will never stay at a Red Roof Plus ever again.
Mary M
- 06/17/2025
Close to my worst hotel experience.
Floors were dirty and not vacuumed. Power outlet nearest to the sink did not work. Air conditioner barely worked and was loud. Baseboards in bathroom were pulled away from the wall. Dirty stains on the walls and doors. No TV remote. Flying insects in the room. Only decaf coffee available in the room.