There were rat droppings and n the floor... is there any more to say? Fridge was flooding the room with melted ice. Worst stay ever we left
Jason
- 07/27/2026
Hotels.com verified review
The Room was disgustingly dirty, the sheets bad stains that look like blood and I saw a total of 3 bugs. We checked in at 12:45AM we left by 1:03AM
Deanna
- 07/19/2026
Expedia Group verified review
the bed had yellow stains , had bed bugs . no extra toilet paper no microwave & the check in staff was rude .
Alondra
- 07/19/2026
Hotels.com verified review
The room was dirty, with ants in the bathroom, mold on the ceiling and the carpet between the beds turned our feet black. The beds were scraps of wood put back together somehow. Under the mattresses they had holes drilled or cut into them all over. The most bizarre thing I've ever seen.
Alice
- 07/17/2026
Hotels.com verified review
I checked in at 4:pm. First off there’s a deposit that you won’t find out about until you get to the property. I changed rooms 4 times. First room, the floor had about a inch of water, second room tv didn’t work and sheets on bed had stains, room 3 tv didn’t work, lastly room was decent enough, at that point I was too tired to care. Police have a heavy presence. Third shift staff was seen handing a cop every customer copy of our ID’s and our room number, I have a video of that. Police ran everyone info that was parked there and I’m sure ran everyone name. I didn’t know I give up my phone right when I stay at a hotel! Also, with that many police, it was a lot of sketchy things going on at 2:am. Safe to say I survived and won’t spend another dime with this hotel chain
Porsha
- 07/16/2026
Expedia Group verified review
Air conditioner was busted and leaking all over the room. The room smelled bad like a wet dog
Brandon
- 06/29/2026
Expedia Group verified review
As soon as I walked in the room all I could smell was a strong odor of smoke, I instantly called the front desk and raised concerns about the strong smell of smoke in the room and notified the staff that I was allergic to smoke and could not stay in that room. I was moved to a different room which I inspected to make sure it was clean. The sheets were dirty with hair, and what appeared to be blood and seamen, the floor was also dirty throughout with hair and sticky stuff. The lamp, desk chair and ac were covered in rust. The arm chair had tears all over it. The lamp cord was covered in dust. The flooring had gaps in it. I refused to stay in a room that was so unclean. I went to tell the front desk attendant and he was smoking in the lobby, right after I had just told him I was allergic to smoke. I asked to be refunded, but he told me I had to call Expedia. I spoke with Expedia and they said the property would be the ones to refund my stay. I ended up having to drive for a few hours at 11pm to get home. This was the worst experience I’ve ever had at a hotel. In the State of Wisconsin it is illegal to smoke in hotel lobbies. This was very unprofessional of the staff. I have pictures of all of these things as well. I would like to be refunded the money I spent for a service that was not provided and for the unsafe conditions.
Nichole
- 06/29/2026
Expedia Group verified review
Took smelt like smoke. Tv wasn’t working
James
- 06/28/2026
Hotels.com verified review
The light in the bathroom did not turn on would occasionally flicker but not turn on. The door handle to the bathroom was barley attached to the door which had a big hole on it. The ac unit was busted in did still work.