Pet Friendly Lodging Reviews

No breakfast available,ice machine nor hair dryer works.

Never will be back at this red roof inn in Somerset Kentucky the staff and manger was rude over the phone after I purchased a room through Expedia got there around 11:30 and the lobby doors were locked and lights were off, according to the manager they sleep on the job and have door bell on the door which I tried and they wanted to tell me that I didn’t even get out of the truck which is a lie I told them to look at the cameras and refused to look. They were rude to me and denied my refund after I never even got to step foot in the lobby. I asked for corporates number they refuse to give it to me so they pretty much took my money and denied my stay. I’ll never ever be back and I hope the staff pays for the consequences. Pathetic place and staff

We had a great experience with the staff. Our dog who is too smart for her own good let herself out of our room while we were at breakfast. The staff noticed and called us to inform us. We returned immediately and were able to locate the pooch shortly after. Very thankful for their attention and fast action.

Good Customer Service

It was good and clean and the staff was super nice

This hotel was probably the cleanest hotel we have ever stayed at and we are frequently traveling all over. We were so impressed, the floors, the bed, the jet tub and bathroom-spotless!! 10/10 and will be back!

There were bugs in the room, no water pressure in bathroom sink, the air conditioner sounded like a helicopter landing, the tv guide didn't match the channels on the tv, and generally dirty.

As soon as I arrived and checked into my room I was greeted with the sight of cockroaches crawling in the shower and on the floor. I immediately left and notified the front desk and asked for a refund. They took my key and said I would have to get Expedia to refund me. Well Expedia actually needed permission from them to which they have been refusing to pick up the phone.

Room was fine. Only negatives are the drains drained very slowly and parts of the room needed upgraded

Absolutely disgusting. Roaches, burn holes on everything, mold in closet and bathroom, rusty and dusty fixtures, grungy corners, old food in fridge, rusty microwave, blood on sheets. Parking lot full of people hanging out at all hours. Definitely not safe feeling