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What Others Have Said
Extended Stay America - Houston - Northwest - Hwy 290 -hollister
5454 Hollister Street, Houston, TX 77040
Expedia Group verified review
Wonderful!
Expedia Group verified review
Everything was great
Expedia Group verified review
we checked out early. We’re trying to get our money back for the last three days because of the roaches and the nastiness of the rooms. They said they’re waiting on the manager so they can get the code for the refund.
Hotels.com verified review
Great prices...nice staff
Expedia Group verified review
Okay
Hotels.com verified review
Hotel staff was amazing. I would definitely stay there again.
Expedia Group verified review
Found out upon arrival that the elevator was broken and we were on the 3rd floor. Accepted it, but then we were assigned to a room that already had a couple in it. Just so happened that the clerk who checked us in came up the stairs as we were going to talk to her. Said she didn’t know the room she assigned us to had someone there. Gave us the room next door. Room was clean; however the room, hallway, and stairwell all smelled like dog pee. Constant flow of people going in and out (room was right by the stairs). People hanging out all around the property.
Expedia Group verified review
I booked a room about 3 weeks early and the MORNING OF my check in they called me saying they were overbooked and had no room for me. Bad service.
Expedia Group verified review
It was bad first of all the elevator didn't work than heading up the stairs the exit door was wide open. Next the hallway smells like smoke (drugs) walking down the hallway you can hear females talking loudly the room smelled bad didn't stay I left there asked for a refund
Hotels.com verified review
Great staff. Room ideas the disappointment, no hot water and seen a few bugs
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