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What Others Have Said
MainStay Suites Knoxville - Cedar Bluff
214 Langley Place, Knoxville, TN 37922
Hotels.com verified review
There was cockroaches all in the room it was absolutely disgusting and when we advised staff they did nothing but look at us and laugh this is not a nice clean hotel like they advertise
Expedia Group verified review
Great!
Expedia Group verified review
The door didn’t properly seal in the top corner, the buildings exterior had random junk and trash all over. The shower was stuck on hot and you couldn’t turn it down. The bed spread had a stain on it. The woman who check us in wasn’t super friendly she almost judged us for booking a room with two twin beds. She mentioned once we were getting two twin beds we said ok, she then felt the need to mention it in a different tone we just said okay.
Expedia Group verified review
We killed several bugs in the room before leaving. Even several cockroaches. They were friendly and helpful but it was too much for me.
Hotels.com verified review
This stay was disappointing. Despite a reported recent upgrade, the mattress was so old it had two troughs and then a ridge in the middle. The outside was not tidy. The staff was quiet spoken and when misunderstandings occurred turned defensive. Other aspects were less than desirable.
Hotels.com verified review
Cockroaches, smelling the room, not clean room
Hotels.com verified review
The property needs some cleaning and paint. The first room I was given smelled like pot, so I had to ask for a new room. The luggage carrier was broke. The lobby needs to be updated.
Expedia Group verified review
More of an extended stay motel. Not clean. Pictures do not show this particular location; very misleading. Mold in bathroom, unfinished mud where someone was trying to fix. Plywood for holding toilet paper roll to wall. Dirt in every corner we looked and had to physically hold remote together to get it to work.
Expedia Group verified review
Room was dirty
Hotels.com verified review
Room was not clean and felt dumpy. Photos online were misleading and did not capture what the actual room looked like. We had loose hairs on our towels and condition of floors/ walls is very poor. The noise level of the rooms is also a major issue. Walls are super thin where you can hear the highway loud and clear and people upstairs. Other online reviews reported the same if not worse issues which sealed the deal for us. We immediately canceled our 3 night stay the night we checked in and looked elsewhere. Not worth the stay unless you are seriously strapped for money.
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