What Others Have Said
Extended Stay America - Raleigh - Rdu Airport
2700 Slater Rd, Morrisville, NC 27560
Awesomeness
Awesomeness!
Expedia Group verified review
Upgrade the appliance and cockroach were in there needs to be sprayed. I am sorry
Expedia Group verified review
When I got to my room there was a guy sleeping in the bed. I was given another room and left after 5 minutes due to roaches everywhere. Don't stay here.
Expedia Group verified review
Very unethical business. I had a cancellable reservation. I had time upto 6 PM to cancel or else they will bill my credit card and hold the room for me. This is the policy of Expedia arrangement with hotel for cancellable reservations. I went in to check in at 9 PM, they had cancelled my reservation without notice! When I went in to check-in, I had no room! I had to sleep in car. Terrible experience. They had sold the room for higher price for someone else. It was graduation weekend and hotels were fully booked in the university area. They grabbed the chance to make money ignoring the contract with Expedia. Expedia could not help after speaking to hotel. They just gave me $25 as cover up. This hotel, I will never go again
Expedia Group verified review
Not good
Expedia Group verified review
There was no kitchen utensils whatsoever
Expedia Group verified review
1st room was full of big and small roaches. The GM calls next day to say that happens when you stay close to ourside doors or on the 1st floor. After hours you got to call the call center and wait for them to get the night attendant, depending on who you get, you may be waiting long. They got the audacity to charge for TOILET PAPER. I stayed 2 weeks and have to get charged for toilet paper. 2nd room was dirty but didnt see any bugs, after i saw the service and after a long travel, i just wanted to get settled and it was the middle of the night when i checked in. No compensation, no apology, nothing to try to appease the customer, even when they know they wrong. Bottom line- DO NOT STAY HERE
Hotels.com verified review
I slept with cockroaches. Literally everywhere. Even on the bed. I woke up because i felt something moving on my forehead and sure it was a cockroach!!! Disgusting!!!
Hotels.com verified review
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Hotels.com verified review
Yes
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