The room was dirty and smelled like cigarettes. It had a transient vibe and unsavory characters lurking about.
William
- 10/21/2024
Expedia Group verified review
No soap! Based on my hours of work, not convenient with the front desk which closed at 10pm. Also the kitchen sink and appliances need to be cleaned or replaced! Just unacceptable. I hope they clean or replace things in their own house better they do here. A far cry from my stay in NY in which I expected this and it was better than the Carlton hotel
carlos
- 10/21/2024
Expedia Group verified review
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Chris
- 10/19/2024
Expedia Group verified review
It looks nothing like the pictures!!! When arriving even though it is non smoking room, the room smelled completely like cigarette smoke. The carpet was dirty and the light in the restroom did not work. My partner and I had to pee and shower with the door open to get light from the kitchen. We felt uncomfortable the whole trip. We had sprayed the bed down with Lysol that we came with. We were from out of town and didn’t expect to have to stay in such a terrible hotel.
Maseli
- 10/03/2024
Hotels.com verified review
One of the worst customer experiences of my life. They only allow check-in until 10 PM (never heard of that for a hotel, let alone one adjacent to an airport). The app said check-in was until midnight, got there at 11 and was stranded. Had to book a last minute hotel somewhere else. Avoid at all costs, there was a nicer Hampton Inn just down the street that has 24 hour check in and better customer service
Verified traveler
- 08/17/2024
Expedia Group verified review
Not worth a dime.
Devolia
- 08/04/2024
Hotels.com verified review
Bathroom smelled of cigarette smoke. Tub/shower valve did not engage properly, pushing only ~20% of water through the shower head. Elevator hallway smelled of urine and weed. Disgusting experience.
Verified traveler
- 07/18/2024
Hotels.com verified review
Angela was extremely accommodating!
Kayla
- 07/02/2024
Expedia Group verified review
Too many bugs! Smells like smoke
MELBA
- 06/20/2024
Hotels.com verified review
The staff in the office were nice enough but this is a run-down property. I would only stay here in a pinch (which I was in after my flight was cancelled). I came to the room to find the door ajar and clearly someone had the pillows arranged on the bed for them to lie down and be comfortable. The whole placed REEKED of smoke even though it supposedly was a non-smoking property. I hate leaving reviews like this but this was one of the worse I've seen.