What Others Have Said
Extended Stay America - Raleigh - Rdu Airport
2700 Slater Rd, Morrisville, NC 27560
Expedia Group verified review
My stay was great, except learning upon return to bed down on the second night, my payment to my third party did not reach the desk of the Extended Stay. Not willing to tarnish my integrity, I paid what was said to be owed. A couple of hours after checkout, I received a call to inform me that I was being given a refund of the second payment, and that the initial payment had finally been received. Now... this all occurred because I was trying to "sneak in past curfew," meaning after the close of the office. It took what felt like FOREVER to get someone down to get that keycard reworked. June came to my aid, and with both of us having what may be several decades of customer service experience between us, she brought her cool to the party. I was not a happy camper, because it was late, I was tired, my seafood was getting cold, and was not informed before meeting June that assistance could take up to 30min, but something about her pulled most of the wind from my sails right away. We talked for a good while, and may need to talk some more over a drink or two! I will definitely stay again, especially if June is there.
Hotels.com verified review
Pubic hairs in shower, room smelled of smoke. Cigarette burns on bed, desk and night stand.
Expedia Group verified review
No curtains on window, and blinds were about 6 inches two narrow for window. Had to ask for a blanket to cover window. Phone in room didnt work. No ice machinne on property.
Expedia Group verified review
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Expedia Group verified review
Conveniently nearby restaurants and gas stations. Moldy bathroom with no working vent and smelled.
Hotels.com verified review
This place was absolute disgusting. There were what I assume was human hair and a yellow stain under the covers on the bed. I found a different hotel to stay that night and they denied me a refund. Will never stay at this or any other extended stay again.
Hotels.com verified review
Hotel had a terrible smell upon checking in. Attended my event and return to room still with smell. Floor was coming up just felt dirty. Checked out early refused to sleep there
Expedia Group verified review
The room was dirty and smelled like cigarettes. It had a transient vibe and unsavory characters lurking about.
Expedia Group verified review
No soap! Based on my hours of work, not convenient with the front desk which closed at 10pm. Also the kitchen sink and appliances need to be cleaned or replaced! Just unacceptable. I hope they clean or replace things in their own house better they do here. A far cry from my stay in NY in which I expected this and it was better than the Carlton hotel
Expedia Group verified review
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