What Others Have Said
Extended Stay America - Hampton - Coliseum
1915 Commerce Dr, Hampton, VA 23666
Expedia Group verified review
The room that I reserved wasn't available however the sweet young woman at the front desk upgraded me to a "suite" it was supposed to come "amenities" it did NOT‼️I waited over 24 hours for bedding for the pull out sofa and I asked for the pots and pans so that I could cook a meal for myself and my daughter and I was told that someone else was using them! WE HAD TO SHARE THE CUPS,PLATES and POTS AND PANS. My bathroom had a smell coming from the toilet and even after buying cleaning supplies and cleaning the bathroom (housekeeping only comes every 14 days) the smell never went away. The breakfast every morning was the same stale muffins they had leftover from the breakfast the day/days before. I had to purchase my own sugar for my tea. Thank goodness Walmart was only 4 minutes away. DON'T STAY HERE.
Expedia Group verified review
Of the two nights I stayed I only had hot water in the shower on the second night
Hotels.com verified review
The check in staff was great!!!
Expedia Group verified review
The hotel is dated but the staff was very friendly and so helpful
Expedia Group verified review
The room was a mess. It looked like someone ransack the cabinets when I came it. Everything was open. There were no dishes, no lightbulbs in a few lamps and the bathroom handle was loose. Outdated furniture and the housekeeper knocked on the door basically asking when we were leaving. As if there isn’t a check out time.
Expedia Group verified review
Clean hotel
Expedia Group verified review
The room 303 needs some work. Air conditioner truely was on last leg. When it came on, sounds like 3 cats are in there fighting. It smelled a bit. There were things left by the previous guest still in the room. Thankfully I travel with my own wash clothes and towels because those also looked like they were still there from the previous guest. I just happened to be in the lobby and overheard another guest bring a used washcloth to the front desk. I came back and stayed in 242 on the 13th with my dude. Totally different experience. Room smelled amazing. Super clean. Updated. Only complaint on the 2nd visit is the only soda machine didn't take money.
Hotels.com verified review
I want to say the staff were helpful, polite understanding always we always spoke. Did everything they could for the people staying in the hotel. Unfortunately, the rooms are not updated and with that being said, there’s a lot of rust a lot of broken things. It still smells like smoke. The curtains have holes in them. They’re heavy the bathrooms aren’t good. No water pressure. The rooms are dark and on top of that there were bugs and I had two different rooms at the time. Everything was booked in the area, but I had no choice. I checked out as soon as I could! Again staff is lovely! They are working with what the company has given them 😩
Expedia Group verified review
No comment everything was fine.
Expedia Group verified review
Breakfast was not accuratly described. Muffins were stale, and no fresh coffee. They expected a tip, but they did not do any room service in my room.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review