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What Others Have Said
Extended Stay America - White Plains - Elmsford
118 West Main Street, Elmsford, NY 10523
Expedia Group verified review
Room was nice, staff was friendly, love that it is pet friendly.
Expedia Group verified review
Good
Hotels.com verified review
The parking deck had snow and the children were able to play in it. They enjoyed it one morning we saw five deer playing on the hill above the deck. That was cool!
Hotels.com verified review
The front desk gentleman, DaQuan I think it was, was super pleasant and made this stay bearable. The bed not having a skirt is an interesting choice - makes it look like a bottom-tier dorm room. Bathroom was icky but more from stain than lack of cleaning, it seemed. Bed was a cement block. Upon checking out the front desk (not DaQuan) said they were new and needed to be broken in. I hope that's true for the sake of future guests. We did not sleep :(
Expedia Group verified review
Daquan was an excellent front desk host .
Expedia Group verified review
One of most run down hotels that I have ever stayed at. Room was not cleaned properly
Expedia Group verified review
The check in Can be more early if the client leave in the same day check out are Much better
Expedia Group verified review
It’s a pretty good hotel and they have good prices too, overall the room was clean!
Hotels.com verified review
Kitchenette has no anything in it. You have to ask for plates and cookware at desk. Soap ans shampoo too. Little bit spartan
Expedia Group verified review
There were 4 big roaches in my room. I went down twice to see if I could get a room change. Staff was kind but unhelpful. They were fully booked so there was no where else for me to go. I was staying there one night and spent in my my car in the parking garage. When I asked about a refund the staff members mentioned the night before while checking out the next day, lady at reception was upset I asked and curtly told me to call Expedia and figure it out myself. I also had hives and allergies act up from all of the dust due to their renovation. They should fix those conditions before allegedly completely booking up the whole hotel.
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