What Others Have Said
Extended Stay America - Fayetteville - Springdale
5000 Luvene Ave, Springdale, AR 72762
Expedia Group verified review
The room service could have been better
Hotels.com verified review
I don't think you can get it
Hotels.com verified review
Beds were comfortable. AC and shower worked like it was supposed to. A little outdated. Noisey at times above me but I did get good rest.
Expedia Group verified review
Property was not groomed at all , flower beds needed weeds removed and the placed needed mowing . Kids running up and down the hall half the night. Other than that bed was comfy and room was clean and ill stay there again, good deal for the money!
Expedia Group verified review
We only stayed one night, but it was nice. Easy.
Expedia Group verified review
The first room I was given smelled like dirty feet and dog. I was told at first nothing they could do. Finally got another room but my daughter saw a small roach in the hallway and lady said it was an ant as if my kid didn't know the difference. I later killed a med roach in the room and the attendant gave me attitude and said it wasn't invested. If there is a baby size and med size then there is a colony and you have an issue. I left the hotel and stayed with family.
Expedia Group verified review
We got there a little after checking and we tried to get into the building for like 20 minutes before anybody came down to let us in and check us in. We had to call corporate and they called someone to let us in because nobody was answering the doorbell onsite
Expedia Group verified review
The elevator went out other need that it was great
Expedia Group verified review
When my family got there late, they got told that they are already full eventhough i already paid for the room already, and now they do not even message back or do a refund back. Horrible service
Hotels.com verified review
We arrived at 10:00 p.m. where the doors were locked and had to call through an after hours phone for them to unlock the doors and check us in. The neighborhood was unsafe and we noticed illegal activity going on in the parking lot as we were gathering our belongings to take to our room with our 2-year-old son present. Front desk gave us our keys and an extra blanket but coming to our room the room keys did not work and we had to go back to front desk and call from the phone because the front desk was closed. While waiting in the hallway, we smelled a mixture of alcohol and vomit and the carpet was excessively stained and there was excessive foot traffic and too many dogs. The front desk associate tried our room keys again and they did not work so he went to a room across the hall and moved us to that room. But it was in that room that we noticed that the safety lock did not latch and our room smelled of vomit and the deadbolt to the room did not bolt. It felt completely unsafe, got very little sleep from all the activity going on in the parking lot during all hours of the night as well as vehicles shining bright lights into our room, with the shades shut. We requested a refund and it was not given to us because we stayed in the room for the whole night, however we only stayed for 10 hours and we did not get settled into our room until after midnight and we checked out at 8:30 a.m. and the front desk lobby was not even open. Will never stay here again! Not worth the price!
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