What Others Have Said
Extended Stay America - Fairfield - Napa Valley
1019 Oliver Rd, Fairfield, CA 94535
Expedia Group verified review
Enjoyed my time
Expedia Group verified review
The room was clean, and the staff was exceptionally friendly. However, there were several issues. Firstly, the system was down upon check-in, and the staff member was not attentive to the order in which guests checked in. Several groups arrived after me and she checked in a group that had arrived after me before she checked me in. Additionally, there was ongoing construction, and a notice on the door indicated that the breakfast area would be closed for the weekend but reopen on Monday. However, the breakfast area was not open, and we only received bread and some overripe bananas. This was not the hot breakfast we had been promised. No compensation was provided. It felt like a false advertisement. We specifically booked this hotel for the breakfast. I even called three weeks in advance to confirm the breakfast options and was informed of them. This hotel has a higher price point compared to other hotels in the area. Despite these issues, the hotel was otherwise safe and comfortable.
Hotels.com verified review
Light in room didn't work, sink in kitchen wouldn't drain, one of the burners would barely work on stove,
Hotels.com verified review
The lady that was working the evening shift on 2/28. Was amazing. She was friendly, found my a spoon for my ice cream, and seemed to sincerely like her job you don't find that too often now a days.
Expedia Group verified review
Yes spotless room. Very nice
Expedia Group verified review
Rooms were very out dated, not real clean, i guess you get what you pay for. I didn’t feel clean at all at this place… just gross!
Expedia Group verified review
Everything, hotel is very smelly, even no water fountain or complimentary coffee in the hall (only in the morning!.), beds not comfortable, room not as clean as other hotels I stayed at, in the morning when I was taking my luggage to the car, there was a weed smell inside and around the hotel. I couldn’t sleep all night and I feel terrible now during the day. Was very bad choice.
Hotels.com verified review
It was nice to have a kitchen in the base room.
Expedia Group verified review
Kitchen was equipped only if requesting from.front desk. Should be already equipped. No pets
Hotels.com verified review
Was a pleasant stay
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