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What Others Have Said
Extended Stay America - Denver - Aurora South
13941 East Harvard Ave, Aurora, CO 80014
Expedia Group verified review
I never got to sleep in their hotel I let them know that I was late to check in but they were closed at 10 PM and nobody help me I had to walk in the middle of the night to comfort inn and get a room.
I haven't checked my bank account but I hope you did not charge me for not staying in the extended stay.
Expedia Group verified review
I've stayed at other Extended Stay locations in the past that I would return to. Can't say that about this location. Room was tired, and smelled like smoke (even though it was non-smoking), had cigarette burns on the counter top, and stains in the bathtub. Door locks had seen better days, and there was graffiti on the exterior stairs. Staff was very helpful when I arrived after the office had closed, but 10 PM seems really early for a check-in desk to close, and I had to call on an outside phone that went directly to their corporate line to get someone to come back to the office. Bed was comfortable and room had hot water.
Expedia Group verified review
The sheets had hair and stains. The room smelled heavily of cigarettes. The shower was not clean and we were only provided a small bar soap. We were not told there was a phone outside the office for after hours.
Hotels.com verified review
there were roaches everywhere big ones small ones and the office gave us roach traps it caught some of them but it never slowed down the roach quantity we were still going to stay there though because we needed a place for a lunch today but you wasn't even able to extend our stay I'm not going because they were renovating or whatever reason but it was pretty bad the staff was kind thou smdh at one point we even had brown water come out of the faucet in the tubs we had to rerun bath & water several times. whoever started staying the next room over from us for the last four nights they started blasting loud music thankfully it did not wake my babies
Expedia Group verified review
bed have bedbugs/ not a happy guest.
Expedia Group verified review
There is no staff on site during the night or in the morning until 9am. My key stopped working when I went to get coffee and I was locked out of my room for nearly 2 hours in 40 degree temps.
The AC was so loud; squeaking and clicking. The fridge sounded like it was trying to go to space. Luckily, I had a neighbor that was screaming for most of the night, so I was distracted from the noise in my own room.
This place is ridiculous. Keep scrolling. You're welcome.
Expedia Group verified review
Rooms smell straight cigarettes
Expedia Group verified review
Todo bien
Expedia Group verified review
satisfied
Hotels.com verified review
It is old, dents in the door, bed is spongy and couldn't turn the tv off without unplugging it. The couch smelled and it was not a good experience at all. I didn't complain to the front desk or try to transfer rooms as I was really tired.
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