Extended Stay America - Chicago - Vernon Hills - Lincolnshire
675 Woodlands Pkwy, Vernon Hills, IL 60061
Nice place to stay
This place was nice and suitable for what I needed. Quiet, private and warm. I enjoyed my stay immensely and am sad to be checking out tomorrow. Very nice front desk staff. Very nice property maintenance people. There was a snowstorm and at first they didn’t clean the parking lot but after another day? All clean! I would definitely stay again.
Michele W
- 12/05/2025
Hotels.com verified review
Bring soap and shampoo there was none in the bathroom. Make sure you have 2 room card keys because there is no one available in the hotel after 12:00 am so you wont be able to get into your room like me. I hd to sleep in the sofa at the lobby like a hobo 😅. Anyway i hope this helps
Osiris
- 06/15/2026
Expedia Group verified review
The room was pretty clean, bathroom was a little dirty. There was an old soap in the shower when we arrived. Toilet seat was broken and slid around.
Dana
- 06/14/2026
Expedia Group verified review
The property was clean but needs some updating. It is an extended stay location so no coffee pot or cups in room. The party we traveled with couldn’t get additional towels for their room. The price was good and the staff friendly.
Annette Marie
- 06/14/2026
Expedia Group verified review
I prepaid quite a lot to expedia for this room, and there were to be no other fees. The hotel, at check-in, tried to charge me extra for cleaning and utilities and a sec deposit. I pointed out I had prepaid ALL costs. The clerk said he had to collect the security deposit and charged my card the additional XX that had never been disclosed before. Clerk promised a refund upon checkout.
There was no one on the property overnight, and in the morning, the lone employee for the reception did not show up to work until almost 11am. I had been waiting for 90 minutes to check out and get my deposit. 20+ other guests had left without officially checking out, after waiting too long for the clerk to arrive. The clerk printed me a final folio that stated I owed a balance for the room (which I had prepaid for). The clerk tried to convince me this was normal. Eventually, a different employee came by and adjusted the computer entries so that I had a folio statement that almost resembled the truth. Took 2 days to get sec deposit back.
There is no mamager on site, and there is no one in charge. I saw guests with bad keys locked out of their rooms, with no one to rekey them. One man slept in his car as a result.
No kleenex in room. No kitchen supplies. The bedding had a body odor, which made me wonder if they wash the blankets at all or if they just don't sanitize. I had bug bites from knee down.
Andrea
- 06/12/2026
Hotels.com verified review
Wow. Where to start. The staff is almost never there. We called earlier in the day to let them know that we would be needing a late check-in. The clerk looked at the reservation and told us that would be fine, just to call the phone number listed there so someone could come down and let us in. When we got there around the time we said we would, we waited for someone to come down and she was very inconvenienced. She also said that she would not be checking in the eight others who put in reservations as they had no rooms left. She said that they did not have the room that we reserved and all they had was a king with a pull-out bed, even though we called. The pull-up bed was only good for one person. Three of us had to sleep on one bed. We only had 2 pillows and she said they had no more pillows in the entire hotel. We finally got sheets for the pull-out bed but there was no top sheet, only a blanket. We had to use the 2 towels in the bathroom as pillows and then use our own sweatshirts as a pillow the next night since towels were wet. Front desk did not open till 10, and often no one was there well after 10. We never saw anyone there to ask for more pillows and we were not able to switch rooms. Often people were sitting out in the lobby waiting to be checked in with no one answering the phone and no one at the desk to help anyone. Also the one lady called her colleague a r*tard. Our bathroom sink was clogged and there was a disgusting handprint on the headboard of the bed.
Kristin
- 06/08/2026
Expedia Group verified review
Perfect for a no frills stay. Comfortable bed. No cookware for stove use or dishes. Will know next time to bring. Will stay again
Joan
- 06/07/2026
Hotels.com verified review
Your money would be better spent basically anywhere else. This place was much better when it was Extended Stay, but it's become an absolute dump since the change to Studio 6. Also, they're trying to force additional nightly fees on you at the time of check-in to cover utilities, and they'll threaten to cancel your reservation if you push back on the lack of disclosure through certain platforms like Hotels.com. If you spend just 5 minutes by the front desk you're bound to encounter at least 1 or 2 people experiencing issues with lack of cleanliness, broken elevators, completely rude/incompetent staff, keys that stop working, broken key readers on the exterior doors, the overflowing dumpster, illegal indoor smoking, the smell of wet dog and urine filling certain hallways...the list goes on. As the quality of absolutely everything here has decreased, rates have increased. I intended to stay a bit longer before my permanent move because it's an inconvenience to pack up and go elsewhere for a very short time--but the inconvenience will be worth it just to get away from this horribly run dump.
Anna
- 05/31/2026
Hotels.com verified review
No,the bathroom sink was not working properly.No blow dryer,it wasn’t working.