Extended Stay America - Washington D.C. - Rockville
2621 Research Blvd, Rockville, MD 20850
Expedia Group verified review
Good location, bed is clean, staffs helpful. But the hotel is aging the fridge and AC kind of noisy need to upgrade.
Jimmy
- 05/30/2026
Expedia Group verified review
The landscape was beautiful. The rooms were also nice only things the beds a little to firm and high and because I have disabilities in my hips made it hard to get in. Also because of them not checking my reservation good I was only given one room which meant my son had to travel back and forth to the to spend time with me, my daughter and my younger son who live in the area where we stayed. Also check out time was at eleven but they shut our cards off half hour early
Yolanda
- 05/25/2026
Expedia Group verified review
The room was suited for the 5 of us in our family. However, the hotel itself was not as clean as to be expected. The hallways and entryway smelled stale and of pot. The hallways were dirty with debris that doesn't seem to get vacuumed. I saw a used bandaid on the floor, garbage and fake hair in the hallway floors. The room itself could have smelled clean. It didnt. There was dirt and debris in all the corners and stuff that had to be brushed off the beds. Found 2 bugs a huge ant and a stink bug. There was no bedding for the pullout couch. We had to ask for it. There also was never anyone at the front desk to call you had to walk down because no one answers the phone. I only saw one staff member at a time to take care of the whole property. When we checked in we had to wait 20 minutes get someone to help us because he was helping another customer. There should be more than one person working the desk and a whole hotel. And breakfast included was baskets of oatmeal with hot water cups and coffee and prepackaged muffins not great. Coffee was decent enough but overall felt very low quality and would not stay again.
Jennifer
- 05/24/2026
Expedia Group verified review
Exterior of the hotel looks much better than the interior. Dirty, smells like cigarette smoke everywhere, room was clean but the kitchen didn't have anything and the stove appeared to be very old and broken. Guests smoking cigarettes right outside of the door every time we entered/exited. Definitely don't recommend.
Tara
- 05/24/2026
Hotels.com verified review
The elevator is never cleaned. The rooms are never cleaned. Even the parking lot is not cleaned.
Carlos Alberto
- 05/21/2026
Expedia Group verified review
Yes
Nickolus
- 04/27/2026
Expedia Group verified review
Look. I told these people I was a travel agent and was gonna bring family to experience their business. The website says free breakfast all they have is muffins and coffee,room hot with no working ac my son has asthma. The elevators stink hallways stink rooms stink! On top of that I seen a damn roach do not come here at all
Terrell
- 04/25/2026
Expedia Group verified review
Ok
Aleksandar
- 04/23/2026
Hotels.com verified review
Wasn’t there much. Served my purposes. Clean enough. Great location.
John
- 04/07/2026
Hotels.com verified review
Kitchen was completely empty!!!! No utensils, cups, pans, etc. Dust on top of refrigerator and stains on bathtub. Very disappointed and will never go back.