What Others Have Said
Extended Stay America - Washington D.C. - Rockville
2621 Research Blvd, Rockville, MD 20850
Hotels.com verified review
Dirty and not well manicured
Expedia Group verified review
Filthy , Unacceptable , Nasty , and staff was oblivious to the filth , hence the cleanliness problem.
Hotels.com verified review
Our original room that we reserved over a year ago was not available on the day we were arriving so they had to change our room to a different one which was fine with me as long as the price did not change. When we arrived at the hotel, the guy at the front desk had trouble getting the machine to work with my credit card and kept trying to tell me I had no money in my account when I showed him. There was money in there. finally, he had to call helpdesk and it turned out. The machine was acting up, and it was nothing to do with our card so that was resolved after a half hour waiting for them to fix it then we get to our room and noticed the floor and the countertops were all dirty and there’s no towels anywhere in the room. You also have to purchase dishes, pans or a toaster if you want to use it which I did not like because other hotels I have stayed at never did that. We had to go down to the office to ask for towels and that took a half hour to get resolved. All we wanted to do was go to bed and get back on the road the next morning. We were not happy with our stay at all. Our room was also by the sode entrance so every time somebody walked in or out the door slammed and it kept us up all night long. I would not recommend this place to anybody with a family.
Expedia Group verified review
Will not go again. No way.
Expedia Group verified review
Great staff
Expedia Group verified review
It’s a great place to stay! It’s sad that even for a long stay there is no room service or cleaning, but aside from that it’s very convenient and accessible.
Expedia Group verified review
The staff was amazing especially Binuka she was very polite and helpful with accommodating my needs at a short notice five stars for her
Expedia Group verified review
Enough parking
Expedia Group verified review
Binuka is Good Nice hotel
Expedia Group verified review
After a very brief stay we left because their were many bugs in our room. Several people there were experiencing the same thing. The front desk person was very unhelpful not just to us but to others. The front desk person told us they did not have bugs bc they had an exterminator go through recently. Obviously this is a known, on going problem.
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