What Others Have Said
Extended Stay America Houston - Galleria - Uptown
2300 West Loop South, Houston, TX 77027
Expedia Group verified review
High price for a small room and bed to soft.
Expedia Group verified review
I like the location of the property. It is close to the galleria and it is convenient and accessible
Expedia Group verified review
No breakfast, no room service for 2 weeks,
Hotels.com verified review
Clean, quiet, easy to get around. Needs bigger parking lot
Expedia Group verified review
The front desk agent was very professional at check in. Made it to my room, and it smelled like an ash tray!! Looked back in the hall to ensure non smoking, and it was a non smoking room! Spoke to the front desk agent, and explained the overwhelming smell of cigarettes, and was handed a bottle of air freshener. Place is awful!
Expedia Group verified review
Good area but the hotel wasn’t that clean
Expedia Group verified review
X
Hotels.com verified review
EXTREMELY COMFORTABLE 🤘😁🤘
Hotels.com verified review
After a terrible day of travel with a myriad of delays the icing on the cake was being forced to sleep in my car in this hotel’s parking lot because they couldn’t or wouldn’t let me check in. I arrived a bit after midnight and the rude staff at the front desk said I could not check in due to “a night audit”. Seriously? So I slept in my car, despite having PAID for a room that night. No followup. No offer to refund part of my bill. Once I did get into a room it was clearly water damaged, dingy. The toilet made noises all the time. The shower leaked and had poor drainage and ventilation. There was an iron, but no ironing board. Despite there being a “kitchen” there were no utensils, pots, pans, or anything useful for actually using the kitchen. Front desk staff were consistently rude and indifferent. The grass around the parking lot is like a minefield of dog poop. The WiFi does work. That is about the only positive aspect of a stay here.
Expedia Group verified review
The bed was comfy, hall way had bad smell.
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