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What Others Have Said
Extended Stay America - Austin - Northwest - Research Park
12424 Research Blvd, Austin, TX 78759
Expedia Group verified review
Bad
Expedia Group verified review
Everything was bad room was bad we left a day before we suppose to didn’t have any clean towels so we checked out 11:00 Saturday night
Expedia Group verified review
No breakfast, saw at most a single oatmeal packet and one packet of hot chocolate. The staff was great I will admit that. The gentlemen who assisted me was kind and tried to do what he could but he was limited. The room was dirty. I was shown a few rooms and they were all dirty. From open windows, cigarette stains on the couch, stains in the fridge, sink, butt marks on the chair from sitting naked on it. Literally nothing was clean just the bed made. Towels had stains, bedsheets had stains/burns etc.
Expedia Group verified review
The "free breakfast" is a joke and there is no pool!!!
Expedia Group verified review
The staff leave you alone. But it is advertised free breakfast and a pool. The free breakfast is coffee and oatmeal and there is no pool.
Expedia Group verified review
Staff and room are ok. However, there is no pool and the "free breakfast" is nothing more than coffee and nutribars...
Hotels.com verified review
Never have hot water to shower
Hotels.com verified review
There was black mold in the bathroom.The whole place was pretty dirty.\nAnd old
Hotels.com verified review
I almost slipped and fell on vomit exiting the elevator, 3 nights no service, hotel front desk was locked tight like a concession stand at 730 am. Lots of rif raf wondering in the parking lot. I've stayed at super 8s more accommodating.
Expedia Group verified review
Great staff and management team Monica
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