Pet Friendly Lodging Reviews

We arrived at 10:05 p.m. and found the reception closed. We had to call a number, and a staff member arrived about 15 minutes later. She advised us not to book through third-party websites because they are often unaware of actual room availability. Check-in took over an hour due to repeated explanations about unavailable rooms. Our third-party reservation was canceled, and we were told that room type was not available. We were then offered a complimentary upgrade to a King Suite, but the room appeared no different from a standard queen room. Unfortunately, the room was not clean—the bed had what appeared to be used sheets, and the bathroom was quite dirty.

Wishbone

Parking was fine. However, we checked in and the room was dirty, floor not clean, dusty, only wastebasket I could find was under the bathroom sink filled with dirty rags and trash bags. I asked for a better room. They gladly changed our room. The 2nd room was better but still in deplorable conditions. Broken leg on the desk table, dirty couch, filthy rug, dog hair on the carpet and bed skirt, paint on the kitchen area floor, chipped cabinets/counter, stove burners were also filthy and didn’t look like it could be used. Common area floors and walls were also dirty and the hallway smelled musty.

-1/10 there was no help with staff members acquiring a room out there

The place smelled moldy when I walked in the door. The first room I was given wasn’t cleaned. So I was assigned a second room that was supposedly checked and deemed ready. The place was nasty! The carpet looked like it wasn’t vacuumed in a long time. There were toenail clipping on the floor! There was some sticky substance on the sofa. The bathroom had mold in the tub and there were pubic hairs on the sink! The cabinet holding up the tv was rotted and falling apart. The tv was leaning as a result. The bed sheets did not look clean, so I stayed fully clothed and tried to lay on the bed cover to grab a few hours sleep. I left the room at 4am without showering because I couldn’t stand the smell or the concentration camp style mattress any longer. I get that the place was “only” $90 a night, but c’mon now. It wasn’t worth $50! Unless you’re a slob with no sense of smell, I would NOT waste money on this place. Spend a few extra bucks and stay ANYWHERE else!

Although a room was reserved a couple days in advance, I was not able to check in because there were no rooms available. I had to find another hotel at the last minute.

My room was at first floor and it was very noisy

We weren't able to stay because they gave our room away despite us having prepaid the booking on hotel.com. They had the "reservation", but didn't understand what reservation actually means. They also didn't have a good way to try to swap us to one of their other locations nearby because of how their system works. We had to call around to find a room separately and now have to work towards getting a refund since we didn't actually use our booking.

The worst hotel experience I’ve ever had. The first time, they assigned me a room that was already occupied. The second time, they gave me a room that hadn’t been cleaned. Only on the third try did I finally get a proper room. And I didn’t receive a single apology. The front desk staff were extremely indifferent and unhelpful!!!

the staff was friendly and accepting . kudos to management on the proper hospitality training and team recruitment