What Others Have Said
Motel 6 Fort Worth - Downtown East
2425 Scott Avenue, Fort Worth, TX 76103
Expedia Group verified review
I had a very disappointing experience at this hotel. From the moment we arrived, the service was extremely poor. The front desk was often unattended, and when we needed assistance, we had to repeatedly call with no answer. At one point, we actually had to raise our voices just to get someone to come to the desk, which is completely unacceptable. We specifically requested a non-smoking room, but the room we were given smelled strongly of smoke. On top of that, there was a noticeable odor of cats, and the room did not feel clean at all. We even found cat food in the room, despite not having any pets with us, which was very concerning. We did bring these issues to the staff’s attention, but nothing was done to resolve the situation. Unfortunately, because we were traveling from out of state and did not have transportation, we had no option but to stay. I also have photos documenting the condition of the room. Based on this experience, the hotel looks nothing like what is advertised online. If I were booking through Expedia, I would not expect a property like this to be listed given how misleading the presentation is. Additionally, there was a $20 deposit required in cash only, which was not clearly communicated ahead of time. Overall, the lack of cleanliness, poor communication, and unresponsive staff made this a very frustrating experience. I would not recommend staying here.
Hotels.com verified review
Parking was easy. Floor 2 stunk really bad and the carpet was soaking wet. I had to go to several floors to find a working ice machine. Accused my boyfriend of being homeless bc he was walking around outside on the phone for over 30 mins and asked him to leave the property. Staff wasn’t the nicest. I saw th cops there multiple times because of complaints from other visitors about staff
Expedia Group verified review
Had most horrible time ever out on this trip this was the worst place I've ever stayed and the guest services was pathetic
Expedia Group verified review
Not fancy functional. Room was clean. Maids were good. Front counter staff very cold and not helpful
Expedia Group verified review
I know this place have multiple reviews bad and good. So far i got a lucky my room that always very clean. I appreciate the Ladies that clean my room every day even on weekend. Gave me clean towels everyday. I stay more than 4 weeks. I extend same room every week. The only i don't like is the pressure of water of my shower that make the floor wet. Even though i have shower curtain and a small rug on the floor but still make the floor wet everywhere. Staff wise, Patric and Kindra only are the best and very Kind staff. The India Lady , "NO" very mean . She is at counter during Saturday Noon. She have attitude in the phone. Not even listening your explanation first. I am trying to check out and same time trying to check in too, same room. I don't even finished my explanation or reason yet , but she already mad. She is super mad right away and hang up me. Then i call back and she answered me, all is good that i can still checked in same room. Maybe she realized when she hang up on me that she had attitude lol. Over all still very good my stay. Thank you to good staff Patrick and Kindra. Always kind to your customer. Good Job!
Hotels.com verified review
Good place
Hotels.com verified review
It was an okay stay. Better if the ice machine worked on floor 4. But other the that it was a good stay
Hotels.com verified review
It was a power outage that happened and it was so hot I think I need some kind of discount
Hotels.com verified review
After check in, we went to our room, which smelled like freshly smoked marijuana. As we were unpacking we noticed hair all over the pillow, so we inspected the bed and it had hair, stains, and food crumbs under the sheets! I went to the front desk and asked if the bedding could be safe because it was unsanitary for my family to sleep on. Keep in mind the room I originally booked was a double queen and we were in a single queen! The person at the front desk rudely said there was no one that could change the sheets! I said I have a small child and we are not sleeping in a dirty previously slept in bed! She told me she was canceling my reservation and refunding my money, which did not happen! I had to call Motel 6 customer care to get the issue resolved. This was the nastiest hotel I have ever been in and the worker was extremely rude and unprofessional. This experience was a disgrace to the Motel 6 company and I will never stay at a motel 6 again because of this experience! End of story
Hotels.com verified review
Well, it’s a bad location. They only have one entrance that’s the main entrance so if you don’t find parking by the main entrance, you don’t park all the other doors are locked. The fourth floor is a smoking floor, which I got the window was stuck open. the bed was so hard you can’t even sleep on it. I was there for three days did not sleep. It is not upgraded on the fourth floor. The elevator did work. The staff is very rude. The housekeeping manager just walked in my room, thank goodness how the security lock on knocked and told my husband to get dressed that they were coming in no ma’am we’re in here sleeping so if you don’t mind sleeping on a hard bed, their pictures are not what the motel looks like. The staff didn’t speak English very well at all. The price prices were reasonable if you don’t mind sleeping on the floor means stay there.
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