Pet Friendly Lodging Reviews

Do not stay here whatever you do we had to call the police on someone and we got kicked out instead of them most of the tvs don’t work the pool is drained and empty when they show it has water in it . No fridges and the vending machines didn’t work

The staff was very rude didn’t want to give us toilet paper or towels no visitors allowed it was the worse experience I have had with a hotel

This was the worst experience at a hotel/motel I've ever had. Disgusting conditions and false advertisement. From the parking lot to every inch of the room I really don't know where to start. Nasty floors, soiled bedding, unclean bathroom with no shower curtain in site, empty pool, and a terrible staff to match it all! Hotels.com should be ashamed of themselves for advertising this place on their site, as everything was a dreadful misinterpretation of this property. Customer service was of NO help and only managed to disturb my girlfriend's sleep by sending the property "manager" not once but twice to the room just after 6am! I have photos to back all of our complaints and will be speaking to my legal representative about getting this robbery of my funds, time and effort resolved. NEVER AGAIN!

Pool is always closed and should be removed from amenities list. No microwave no mini fridge no coffee maker. Outdated room but mostly clean. Garland police was called while we were there and the officer was talking to other customer and then proceeded to tell us that he wouldn’t recommend we stay there. Front desk clerk was awful. We personally saw him argue with customers in front of us and the garland police officer against what his manager said to do for them to help them remedy their situation. I only booked this room bc I had a class to attend and it was a convenience vs 1 hr drive for two days. I was looking forward to the pool but the front desk clerk just rolled his eyes and said yes it is closed. Honestly I wouldn't have stayed if I didn’t have class to attend. Will not go back and 100% do not recommend.

Todo está feo!!

The room was clean I barely saw the staff there is not an outdoor pool it's really a place to get a good night's rest

These people here are terrible, from the front desk down to housekeeping. They are so rude. My room stunk the moment I opened the door no refrigerator or microwave horrible WiFi this place is a NO-GOO

Smelled bad. Door lock was broken. Sketchy area. I guess you get what you pay for.

All around terrible.

Room appeared clean but there were a few roaches. Sink faucet was very loose at the base. The shower/tub faucet would not work. Front desk said to pull on it and the water would come on. I told him that if I pulled on it much harder I would likely damage it and I was not going to be responsible for a water leak or damage. Guess I didn't need a shower today. This is a very commercial/industrial area. Definitely needs some maintenance.