What Others Have Said
Motel 6 Knoxville North
5640 Merchant Cntr Blvd, Knoxville, TN 37912
Expedia Group verified review
Room was sweltering
Expedia Group verified review
The check in clerk couldn’t be heard because there wasn’t a hole in the glass to speak though. The room smelled so foul from the stale cigarette smoke. Roaches were crawling on the back of the door. I have never seen such a disgusting room! I immediately checked out and drove to another hotel.
Expedia Group verified review
Traveled with my fiancé,and 18 year old daughter. We went to see a show in downtown Knoxville a 3 hour drive from where we live. Booked this hotle last minute online,because we didn't want to drive back home so late. When we got there the staff didn't speak English so it was hard to communicate he also tried to charge me a extra 10 dollars cause my reservation had two people instead of 3 which I didn't think that would matter due to it being a double bed hotel room. He gave us a room that was completely disgusting! Burn holes all over the bed cover, floor was nasty,mirror was nasty just the whole thing was horrible, and I've stayed in some 1 star hotels before nothing ever this bad, I would have slept in my car before laying on those beds! Even sleeping in the car wasn't an option because there were definitely some shady people in and out of the other hotel rooms....we drove home that night!
Hotels.com verified review
We were very tired from driving for hours. When we arrived there were shady people around the property and thick smell of Marijuana. When I made my reservation I asked for a non-smoking room. The decal on the door indicated no smoking. We walked in and it reeked of cigarette smoke. We had our sweet dog with us. She kept sniffing the air.There was stains on my bedspread with a cigarette hole. Needed to go to the bathroom after a long last stretch to the motel. There wasn't enough toliet paper to wipe and no other roll to be found, so my husband got our kleenex from our car. When we checked out I let the front desk lady know of our disappointment and she didnt care. We were thinking this probably wasn't the first time she heard it. Her Customer Service needs re-training. She acted liked she doesn't like her job. We couldn't wait to leave this place. The place is a dump.
Hotels.com verified review
Ac did not work right had a terrible night and won't stay there again
Expedia Group verified review
I booked here for my son graduation and called to inform I was running late but the staff didn’t understand English or something very well and told me I didn’t have a reservation and kept hanging up on me
Expedia Group verified review
Staff very friendly! Means alot! Rooms have been updated & are very nice!
Expedia Group verified review
Room was dirty found condoms under bed and got charged my Expedia and by the motel. So I spent 150$ for 1 night unless Expedia will refund my charge.
Hotels.com verified review
We were there about 7 minutes in our room. We left. Wouldn't recommend at all.
Expedia Group verified review
Floor was very dirty and had a large depressed area where vinyl was cracked with some missing. Shower had no place to put shampoo/shower gel bottles while in shower. Shower floor was slippery and the area around drain wasn’t finished well. Needs at least one grab bar in shower. One mattress was good but the other was way too soft.
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