Free parking so good on that. My husband had an issue checking in...room was in my name and my husband was checking in...had some difficulty with making the change to his name...he was at the property and had to call me to go online and make the change. I told check in that he was my husband and he was staying there but she said he could not check in unless I could get his name on the reservation...it was a very hard situation for a while...he had just driven 5 plus hours and was exhausted so to not be able to check in was a challenge. After settling in he was fine and said the room was clean but toilet paper was pretty rough:) He said for the price no complaints and would stay there again but we will make sure reservation is in his name.
diane
- 05/06/2026
Expedia Group verified review
No Tv,
john
- 05/03/2026
Expedia Group verified review
Office staff, cleanliness and location was above and beyond! The picture was from the view in our room.
From the lobby you can see and easily walk to London Bridge.
Namon
- 05/01/2026
Expedia Group verified review
Couple at front desk didn’t speak much English kinda rude
linda
- 04/29/2026
Expedia Group verified review
Really enjoyed my stay here! Although I booked through a third-party site, the front desk staff was incredibly helpful and was able to upgrade my room at no extra charge. The room was clean, comfortable, and overall the stay exceeded my expectations—especially given how affordable it was. Highly recommend.
Rosleen
- 04/13/2026
Expedia Group verified review
Beds are uncomfortable and the sheets and blankets look like they’re 10 years old.
Roy
- 04/04/2026
Expedia Group verified review
The parking was easy and secure. It was pet friendly. I wish we could have stayed a few days however we were heading north.
Margaret
- 04/02/2026
Expedia Group verified review
Parking was relatively easy. My only complaint is that my husband and I did not arrive till after 1 o’clock in the morning there was maybe a total of 10 other cars on the lot, so a lot of empty space as it was a Wednesday night. At check-in, we requested a late check out as we were checking in so late. All they were willing to give us was till 11:30 AM. For better customer service reasons on a Wednesday night, it would have been a much nicer gesture to have at least said noon and certainly wouldn’t have put them in a bed crunch since there were so many empty beds available. I just don’t think that customer service is their strong point, But the housekeeping ladies were really nice.