Promised breakfast and there was none. There was mold everywhere and we had to deep clean the room right after the staff left the room. Asked for late check out like the site asked and we were given 30 mins and then a bunch of hell as we left. When we arrived we asked to be moved rooms due to noise concerns and health issues and we're denied the ability to do so and unable to cancel with a refund. Won't stay their again. Trash hotel
Kristian
- 06/13/2026
Hotels.com verified review
We stay for the pool ! Just wish it opened before 10 am .
Lisa
- 06/11/2026
Hotels.com verified review
Room was dirty several lights didn't work and the pool closed at 7 but info says open til 10
Brenda
- 06/09/2026
Hotels.com verified review
The past two times I have booked a room through hotels.com for a room with a kitchenette both times when I checked in I received a standard room no kitchenette and the last time I had no table no chair the only thing we had to sit on was one king size bed with burn holes in the bedding ( im in a nonsmoking room ) Upsetting. If I go to the front desk to speak to the gentleman at the counter he's very rude he doesn't want to hear you and he's going to tell you to stop crying about it I have never dealt with somebody in my life as rude as that man right there that is supposed to be the manager for Motel 6 in Pasadena Texas. Just upsetting all around if I book a room I would just like the room that I booked because that's the price for the room that I booked. Simple . I got no refund of any kind.
Lisa
- 06/05/2026
Expedia Group verified review
I enjoyed our stay and the staff was very helpful and nice.
Merary
- 05/28/2026
Expedia Group verified review
They have roaches everywhere.
Levon
- 05/26/2026
Expedia Group verified review
First of all let me start out by Saying the staff And the cleaning is where excellent The only Problem I had Was a barking dog and my noisy neighbors that kept knocking on the door at three o'clock in the morning And the refrigerator that leak water I had to wake up and clean the water just little minor thing That's a good place to say
Raul
- 05/25/2026
Hotels.com verified review
The entire location is dirty. The tvs work intermittently. Had to change rooms at midnight because the tv completely went out. Both rooms has dead roaches. Seen crawling one in the hall. Smells like mold. Won’t ever stay again
Tiffany
- 05/17/2026
Hotels.com verified review
The stay was good it was clean not much parking but I was able to get a nights rest