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What Others Have Said
Red Roof Inn Rochester
155 Buell Road, Rochester, NY 14624
Clean comfortable nice very kind.
Excellent
Wonderful!!!
Greatest stay ever!
Good Experience
the booking experience was reliable.
The staff was friendly and welcoming. The room was clean. Great Stay
We had a great stay. Clean and comfortable.
Expedia Group verified review
My hand soap canister, body wash and shampoo where empty for my entire stay. I told reception about it and they never refilled it.Room was not cleaned and bed was never remade during entire stay. The free continental breakfast was a absolute joke. I will never stay at any red roof again.
Expedia Group verified review
This hotel was a complete dump … surly staff … atrocious room with “suspect” matter on the floor and walls in the bathroom … absolutely disgusting…
Hotels.com verified review
The photos are deceiving, it has seen much better days. When we arrived, there was only one pillow and no comforter on our bed. After we requested, we were given a blanket. The room had clearly not been cleaned well and needed an upgrade.
Staff is doing the best they can but its clear that this is more of a long-term stay place than a hotel and very little staff. I would look elsewhere.
Expedia Group verified review
It was not far from the downtown area
Expedia Group verified review
The gentleman at the front desk was kind and very very welcoming! The hotel is conveniently a 17 minute walk from the airport and a 4 minute drive. Definitely an ideal spot for a one night stay (what I did). The hotel definitely needs some renovating to do and cleaning. There is a small lobby lounge and on site parking. Wall are thin - Try and get a room as far away from entrance, you will hear all the noise from people coming in and out and it kept me up at night! Overall, a good place to shower and lay down for a night.
Hotels.com verified review
The front desk was disaster , impolite, rude , cancelled my reservations instead of me calling earlier and saying I will come late and next day took the money inspite of not spending the night there
Disaster
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