Pet Friendly Lodging Reviews

Overall awful .

The rooms are very very dirty you can see like the counters full of dirt the toilet was disgusting full of pee and smelled bad and there was no light in the restroom. The sink was clogged and one reason why I will never book there ever again is because the beds are the most horrible beds I’ve ever slept in . I even chose the deluxe double queen beds which they charge extra and it was terrible. Never in my life have I encountered a room this bad and the fact that they allow children is heart breaking.

the A/C was not connected，I have to call the front desk，first they told me there is nobody available to help me，I told them I need take shower，the room is cold，how can I take shower without A/C on，they finally got someone to help me。also the room has no trash can，when I came back for diner late night，I ask front desk to send me a trash can，they told me they will send someone，but they never did.

I like the garden I don’t like that the room didn’t have microwave/refrigerator.

You will be safer sleeping in a park; of course they won’t refund but you’d be better loosing that money than sleeping around crckhds and homeless: I know that bar is low but they managed to still surprise me; in a bad way

Location is unsafe for anyone utilizing these place. Its filthy, floor is not swift. Cigarettes left on the floor.. ashes everywhere. Pet friendly but their poops are not collected and dried up at the grounds. Trash bins is not filled up and no one even emptied it. Total disappointment. Towels is limited.

I have booked the hotel from 1/8/2025 to 1/10/2025 2 nights through Hotel.com. When I arrived at the hotel, the room was not clean. Many scraps of used tissue paper on the floor and hair/juice stains on the sheets. The pillowcases were also used. I asked the lady at the counter to replace them with new ones and clean them. She told me they had no extra pillowcases and sheets, and the cleaning staff was not available. I asked for a full refund and the lady said I had to talk to her manager the next day or I could go somewhere else. So I stayed the first night and checked out around 8:30 the next morning. I sent multiple messages through Hotel.com asking for a refund for the next day, but still no response. I booked a room with 2 queen beds and one of the beds was damaged and tilted back when I lay on it. It shows a refrigerator is included on the Hotel.com, but there was none. If you see my message, please process the refund. Hotel.com Itinerary # 73004043716896

Do not waste your time here. I was a solo traveler and ended up staying somewhere else the 2nd night. Room smelled horrible and felt like I was in a jail cell

Imagine Expedia said you could checked in by 3:00pm for the room, I booked at 3:30pm. I got there like 3:35. And the front RUDE female staff told me to come back in an hour because their room isn’t ready yet. I asked her if she could make it a little quicker since I’m already there. She said “No, we’re short staffed”(With an attitude), I asked for a refund because they couldn't provide me a room for a posted check in our. She told me to contact expedia. And I contacted expedia 3 times, all they said was they couldn’t contact the property or the was dropped. Overall, The property sucks, The management is useless and the front counter staff is rude, not helpful. P.S Not recommended for this place if you’re looking for a good customer service.

Probably the worst hotel stay I’ve had. Some of the staff were nice, others were just rude with attitudes. Also some janky people like to hang around here, be mindful of the randoms walking around, day OR night!