I stayed there for a week, but they never came in to clean the room. It was pointless to put a "Please Clean" sign on the door or complain. I ended up staying in a dirty room.
Daisuke
- 04/13/2026
Hotels.com verified review
The room was filthy and the customer service was horrible.
Rebecca
- 02/23/2026
Expedia Group verified review
Great time at the candlewood suites
Gloria
- 11/23/2025
Expedia Group verified review
The room was not cleaned prior to my family’s arrival. I had to change my bedding. There was a musty scent in the room. I had to clean the bathroom as well. When I asked for a refund for my last day because we were leaving early, my request was denied even with all that wasn’t done in the room. And the manager didn’t have the decency to tell me that the request was denied. She sent someone else to deny the request since she was too busy.
Litia
- 11/13/2025
Hotels.com verified review
The room provided was unclean and the replacement room was under construction I cancelled my stay there and went elsewhere. The experience was very unpleasant.
Lee
- 11/09/2025
Hotels.com verified review
Room was very nice. Staff was extremely nice. It was a good trip
Edward
- 10/31/2025
Hotels.com verified review
Great
Joseph
- 10/11/2025
Expedia Group verified review
Staff is so rude
Ileshkumar
- 10/01/2025
Hotels.com verified review
It was great from beginning to end. Our hostess when we checked in was Amazing, her name was Talonga or something like that I'm sorry I can't remember exact name and I should have because she was great. Thank you again for everything. I'm in customer service industry and this is how I treat my customers.
Nanette
- 09/21/2025
Expedia Group verified review
There was some kind of altercation in the parking lot outside of the hotel on 30 August and the sheriff department was called and three sheriff vehicles showed up. The TV reception in my room was not clear and there were loose floor tiles in the bathroom.