What Others Have Said
Candlewood Suites Augusta
1080 Claussen Road, Augusta, GA 30907
Management is completely unacceptable when there is one on site.
Management has overcharged my account by 3000$, I have spoke to them and was told they would handle it. It has now been three weeks, I've involved IHG in this matter and next is my lawyer. I would not recommend this hotel to anyone.
Very relaxing stay.
My wife and I were very pleased with our stay at the Candlewood Suites Augusta. We booked via the phone needing a place for the night. To my surprise there was a room available and the front desk was quick to respond to our check in. Great stay and great staff.
Good Hotel & Staff
Clean rooms. All appliances worked well. Will stay again. Friendly and knowledgeable staff.
Expedia Group verified review
Staff is amazing
Expedia Group verified review
Planned on staying for a few weeks but hotel rudely told us we couldn’t extend although we had a leak with our ac and carpet had a wet spot and room wouldn’t have been able to rent after speaking with hotel staff informing them that we were extending and would stay in the room and they didn’t have to comp us but they made us check out due to over bookings and not enough vacancy for an in town event even though we had previously informed them that we would need to be staying for 7-10 days and being assured it was ok. On the day we checked out we were told management would help figure out something and if not we would be comped points through their rewards program and never received any
Expedia Group verified review
the only problem i had was the air conditioner went out.
Expedia Group verified review
Everything about my stay was amazing including the staff. The facility is kept very well, didn’t hear any noise from other guests or staff.
Hotels.com verified review
The stay could have been marvelous but it wasn't I was really good in this process and I acted in a way of manner that I should acted and handle the situation it was very very hot in the room I never did say anything it was an air conditioner in the living room but it was no air conditioning a bedroom which that was fine if the bedroom was stay cool so I thought maybe that it was just cuz it was so hot outside that that's probably why it wasn't cooling down at the time I waited until 11:00 to see that it's not going to cool down and it's going to stay hot in that room so I notified front desk the girl at the front desk was amazing she was very alert about my situation she wouldn't check the other rooms to see if it was cooler and I end up getting another room well the other room wasn't cooler either them hotel might want to get a little small unit put in those rooms cuz it's extremely hot in there very uncomfortable for you to sleep you can't even sleep in the bed other than that I can say it was great but it was a miserable Stay cuz it was hot only only cuz it was hot I'm really good and I never complain about anything but I would like somebody take this in the manner of doing something special for my hot stay due to this I had to stay in the living room the whole time and I could not sleep in the bed like normal people do at night time
Expedia Group verified review
Room smelled awful. Tv didnt work. Front desk put me in another room. In that room the door card key needed batteries replaced. The lamp didnt work. And also smelled awful.
Hotels.com verified review
The was comfortable but it could use some renovations.
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