Lovely hotel with lovely staff. These people. So nice, professional, capable, competent, welcoming, always jumping to assist above and beyond, funny, available. I could go on, but you get the point. The bed was delicious, the drinks were so soft and comforting, the food was exquisite. I did not care where I was, as the staff were there with me. Dance competition was in the Expo area and the vibe of the staff extended in there, too. I will keep this hotel on repeat and hope my fave staff are still there next time. Oh, prices were Asheville expected, with very high quality.
Virgina F
- 09/25/2024
Expedia Group verified review
Nothing like the pictures online.
Tyler
- 01/19/2025
Hotels.com verified review
My in laws had a great stay! In their own words, "The food at the hotel was amazing and banging"
Christa
- 12/27/2024
Expedia Group verified review
Quick business trip. They moved me when the lock to my first room didn’t function. It looked like a nice place to spend some more time in warmer weather.
Erin
- 12/12/2024
Expedia Group verified review
Nice
Belinda
- 12/12/2024
Expedia Group verified review
Very convenient and restaurant very nice
Brenda
- 12/10/2024
Hotels.com verified review
Lobby area was beautiful, very welcoming and cozy with large fire place and bar and sitting area. Restaurant food and drink very good. Room was clean and well appointed. Room temp was nice considering it was chilly out. Good location, close to Biltmore estate nd other venues. Would stay again
Michael
- 12/08/2024
Expedia Group verified review
It's absolutely beautiful and the staff so kind and accommodating.
Luz
- 11/16/2024
Hotels.com verified review
Still feeling the effects, after Hurricane Helena, the hotel was doing well to adjust, to business, with the still imposed "Water restriction" and "Displaced local families". All the staff members displayed very positive attitudes and were always helpful.
The breakfast staff was very friendly and sociable. When asked about they were doing, they would share, all the while still trying to be positive and very professional.