Pet Friendly Lodging Reviews

Had wonderful rooms for a decent price.

I didn’t like it. I lefts the first night because of how dirty it was. I will never use Expedia again. Their rooms smell like smoke. You guys took my money and never gave me a refund. And didn’t fight for me. This is the last time I buy anything from Expedia. Very very disappointed on how I got treaded.

The property was very dirty in the room smelled of mold and mildew, the sweets. The cabinets were broken. The sinks were stained. I will say, though that the bathroom was nice. The mattresses were not comfortable, and neither were the pillows and one of our rooms had to be moved two times due to lack of cleanliness and a very foul smell

I didn't stayed at the hotel they cancelled my reservation

The staff, the staff, the staff..... Without this crew orchestrated by GM Karen, this place would of lost a lot of business due to the events of the past week... including working with me to resolve my issues, which may have been frowned upon by upper management. Regardless... This an an ohare airport extended stay hotel. Treat it and your guests as it is one. I can go stay anywhere for 800 a week... But I'm happy here for as long as I need to be here.... Fix the coffee machine... For the employees mainly... I brew my own everyday... Dunkin donuts... It's my thing.. however not everyone has the time or the luxury to do so, especially the employees... God for bid we take care of those who take care of us... Reward these people they deserve it... I have no complaints...

I arrived about an hour before official check in time and was told there was a Rule that they couldn't check in anyone before 4pm. The lobby is small & there was no place to sit so many people were just sitting in front of the building making it look like a corner hangout - not a good look. Most hotels will at least check whether a room is available. The front receptionist got into several disagreements with guests while I waited. The room was very dated & needs updating. There was only 1 face towel & 1 bath towel in the bathroom. The TV remote felt sticky Good points: Parking was available & easy. Elevators worked. Air conditioner worked well. Pillows were comfortable. Room was quiet & I didn't hear outside noises

I was traveling after a very long flight and, upon arriving at O'Hare Airport, I was informed that my connecting flight had been canceled due to weather. Since I needed a place to stay overnight, I booked a room through Expedia. What made the experience frustrating was that after arriving at the hotel, I had to wait approximately 2.5 hours for my room to be cleaned and made available. The lobby was extremely crowded, with very limited seating, and my son and I ended up sitting on the floor while waiting. Since the hotel accepted my reservation through Expedia, I expected that a room would be available within a reasonable timeframe. After a long day of travel and an unexpected flight cancellation, the extended wait and lack of accommodations in the lobby made an already stressful situation much worse.

Staff was friendly and understanding. Had a maintenance and cleaning issue with first room and I was moved immediately upon notifying the staff. I do wish cooking supplies were larger. I did appreciate the kitchen and proximity to airport.

It was convenient to the airport. That was my purpose for using it.

The room was clean enough, bed was very very comfortable! And location was great!