Pet Friendly Lodging Reviews

Excellent everything. The only hotel I'll stay at in downtown Dallas.

I enjoyed my time at the crown plaza service was amazing.

Very very nice, staff great, rooms comfortable and pleasing. I would stay again.

You couldn't ask for a nicer property for the price.

They have good customer service, the rooms are awesome and the food is amazing.

Pool was green and smelled

very clean, close to event center

Our stay at the Crowne Plaza was just okay. The location was convenient, but there were several issues that made the experience less enjoyable. The room was much smaller than expected, especially for a family. One of my biggest concerns was the window. It appeared to have been repaired with visible caulking and screws, and it did not seem like a typical double-paned hotel window. Traveling with young children, it raised enough concern that I didn’t feel completely comfortable. Housekeeping was also inconsistent. Our room did not have any face towels, and despite asking multiple times over several days, we were never provided standard washcloths. Instead, we were eventually given microfiber towels, which were not an ideal substitute. The staff was polite when we spoke with them, but having to repeatedly request basic amenities took away from the overall experience. With improvements to room maintenance and housekeeping, this hotel could provide a much better guest experience.

Hotel is on a good location. In our room the patio door wouldn’t lock but they did change our room. A/C couldn’t keep up but it was over 100 degrees, in Texas in July and the 19th floor. Pool was terrible. It was cloudy and there were cigarette butts and other garbage everywhere and they allow people to smoke there.

Good