The place was lovely except we didn’t have hot water for two days and received no refund
Amy
- 03/02/2026
Hotels.com verified review
The room was deplorable. It was NOTHING like the images portrayed on the website. There was a fan on the table cooling the room, and additionally it seemed to be an attempt at masking the odor in the room. An unacceptable offer of vacationing away from home.
Sedoural
- 02/21/2026
Expedia Group verified review
Everything
Julio
- 02/20/2026
Expedia Group verified review
The only thing I didn’t like was, there was a smell in the elevator that smelled like moth balls, other than that, it was a nice place to stay
Donte
- 02/20/2026
Expedia Group verified review
room had no working hot water for the trip, the hotel all together just was not up to traditional sonesta standards very disappointing.
Raymond
- 02/19/2026
Expedia Group verified review
The roomm size and arrangement is a huge deciding factor in my choice to return. You're now my official priority lodging location in Dallas. Area was great, staff was 100%, and there was no noise (even though it was a packed night on Saturday).
I appreciate and thank you for providing a great stay experience. I promise Ill be back.
Christopher
- 02/16/2026
Expedia Group verified review
Mid, room was clean but the hotel building isn’t clean. Gotta pay 100$ deposit fee per night plus 5$ per night just to park there. Overall experience wasn’t worth the price