All of the staff members we encountered were pleasant and friendly. The staffers at a the front were no exception, as they did what they could to shorten delays in rooms being ready by check in time due to a shortage of housekeepers. Our first floor room was super clean and tidy. We were located near a side entrance with a grassy area where we could walk the dog. There is also a field in front of the hotel parking lot where we could let the dog get some exercise after having been in a vehicle for several hours. Although we didn't use the pool, we noticed some happy children and their parents enjoying it. Breakfast included hot foods and nice, fresh fruit which a lot of hotels do not provide. Overall, we were very pleased with our stay and would stay there again.