Was very unhappy as unable to reach front desk for over 30 minutrs just rang busy but when we got here there was no one in lobby but clerk. We were unable to call from airport for pickup an had to take cab.
Tommie S
- 03/28/2025
Check In
The hotel property is very acceptable. The one problem we had was the fact that the 3rd party provider (which I used by mistake as I was trying to deal with the hotel alone) said we could have a check in at 8:30am. The hotel itself said they had no housekeeping until 10am and we never got a room until after 11am. We were exhausted due to virtually no sleep the night. Do IHG hotels nothave rooms set a.
Allan C
- 03/15/2025
The room was beautiful.
The room was beautiful.
Holly V
- 10/28/2024
Expedia Group verified review
Close to airport and cruise port!
Hyacinth
- 01/27/2025
Expedia Group verified review
The hotel is adequate. Clean and quiet.
Brian
- 01/23/2025
Expedia Group verified review
Bathroom was not clean. Hair on counter, tub would not drain.
Rex
- 01/22/2025
Hotels.com verified review
Great location. Room was spacious. We booked to catch a cruise the next day. Hotel offers a shuttle but they’re only a short distance to the port and ride share was much cheaper. Plenty of shops across the highway, including a Winn-Dixie. Some restaurants also nearby.
David
- 01/21/2025
Hotels.com verified review
Front desk was unfriendly. Room was dingy and desperately needed updating. Entire place had an odor. Paid high price for an inferior place. Never again!!
john
- 01/20/2025
Hotels.com verified review
Staff is always welcoming
Room beds are amazing
And near airport
Love staying here
Jerry
- 01/17/2025
Expedia Group verified review
The staff were absolutely fantastic. The housekeeper Tiara was phenomenal. Kind friendly and helpful! The front desk got us checked in, in the morning after a long flight. I’ll definitely be booking there in the future!