Pet Friendly Lodging Reviews

As soon as we walked in, Sam the receptionist, made us feel so welcomed. Her smile and conversation was so warm and wonderful! We felt like we were home. The next morning my daughter was having serious pain in lower back. The staff was so attentive and caring. They helped my daughter and her autistic daughter even had an EMT to assist her. We got her to emergency room. I can't thank you enough. I couldn't have done this on my own. We will never forget the love you showed us!

I was in love with the set up of the room, making us feel as if we were home, everything we needed was at our disposal, very friendly customer service.

We did a two night quick stay. Everything looks nice and clean. All in all, this is our second time there, and it was a nice day, very friendly and nice, pleasant staff.

This stay was okay but I won't look for this Hotel next time I come to Indianapolis this would be a last choice option.My blanket had blood stain on it go to get new one it had like a pee stain on it so end up not using a blanket at all.The toilets are terrible they are kid size toilets the most uncomfortable toilet I ever seen and last thing is I left my dirty linen on floor to get changed out for my next day use go to NCAA tournament come back in late that night and my dirty linen was still laying there so no clean linen for next morning but the lady working front desk was very apologize and got me my clean linen to use in the morning.

Hallway carpet needed vacuuming. My room had burnt out light bulbs. I booked a one bed room and they put me in a double bed room. Both beds had one side pushed up against a wall, so the person sleeping next to the wall had to climb over the other person to get in and out of bed. The icemaker in the refrigerator didn’t work. I had to go to the front desk to get ice for my beverages. The front desk in the morning was very friendly and helpful and she gave me a small bag of ice from their back room and told me to come back if I needed more. Later that night, the night clerk told me they didn’t have an ice machine. I explained what had happened earlier that morning and he then told me that ice machine was out of ice without getting up from his seat behind the desk. I thanked him for checking for me.

We have stayed here twice and both times our A/C would not work. Probably won’t be back

kind staff, quiet, warm and comfortable.

No breakfast. Weird

The only Candlewood that I’ve been to that doesn’t offer breakfast

When arrived for check-in they did not have a room with 2 queens available, which is what I paid for on Hotels.com. Thankfully they had a second room, but this then cost us more money.