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What Others Have Said
Candlewood Suites Houston Westchase - Westheimer
11280 Westheimer Road, Houston, TX 77042
Hotels.com verified review
Property has roaches, no iron or microwave which it says would have in room
Hotels.com verified review
I booked online for 2 queen beds and when I got to the hotel they gave me 1 bed with sofa bed.
Expedia Group verified review
It was great
Expedia Group verified review
Rooms are a bit small but front staff was friendly and the room was clean. Right off a road with a ton of different dining options from all different ethnicities
Hotels.com verified review
First I most say that I checked in on Sunday Oct. 27 and I checked out on Nov. 3, 2024. My check in the young lady at the desk was very nice and she smiled when assisting me and answering my questions. My room was clean and nice. I had a few missing items that others stole from the room. I reported it and the Manager Mrs. Leslie was so nice to help replace everything. During this week stay I saw her and other staff members and they were always smiling and in good spirits. Everything is around the hotel. Walking distance from a lot of food places and shopping. This hotel is very nice and I will return for another stay.
Expedia Group verified review
No Rice cooker could be borrow。 The staff is a little terrible ，I can't get the email about receipt 。 No enough pans and bowls
Hotels.com verified review
The worst hotel I have experienced so far. The room smelled terrible. The laundry room looks like a third world country type.
Hotels.com verified review
The receptionist was rude and rolled her eyes when we had a question about what she was charging us and why our reservation wasnt the same as we expected from Hotels.com. The room smelled damp and the carpet was humid(wet) the hotel itself smelled old when we walked in. The AC wasnt really cooling either. The bed seemed very lose and wasn’t comfortable at all. The swimming pool was very dirty. They have a patio with bbq pits and when we used it, it was filthy dirty, I asked for a broom to sweep it up myself. Never again. Do not recommend.
Expedia Group verified review
Good
Hotels.com verified review
They should be paying people to stay in this dump, not the other way around. Foul odors in the hallway; some rooms are located really far from the elevator, so if you have mobility issues, request a room near the elevator. This place could stand some big improvements.
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