Pet Friendly Lodging Reviews

Please refund. We tried cancelling due to roaches in the room and they said we had to take it up with hotels.com to get a refund.

The girl at the front desk was not attentive. Had to ring the bell to get her attention, and she wasn’t very friendly. The room itself had a used rag still hanging on the shower curtain from the previous guest, the hallway going to the room and elevator needed to be vacuumed, the elevator needed to be vacuumed as well. There are several soft spots on the floor of the fourth floor that need to be looked at.

Had to wait for desk clerk for 10 min to show up. She was kinda rude and really didn’t know her job.

when i checked in they gave me wrong room , someone already sitting in the room , we came out and told them someone already occupied in that room. the girl did not apologize for her mistake ,she said i will give you another room, the room was giving very bad smell because of the construction and paint . next day room key stopped working because she assigned me for 1 day then again i bring my keys to get access . Very bad experience

Room was okay. Recently refurbished, still lacking certain amenities. The hotel is going under remodling, therefore, very noisy during the day, and very close to commercial trash pick-up during early morning hours. There were roaches in the kitchen cabinet, dishwasher didn't operate correctly, ice maker was not working, and the elevator had horrible toilet smell.

This is an animal friendly hotel so the areas that have carpet do smell like dog (stairs). Upon check in, I was informed the elevator was not working BUT I was assigned to the second floor and was told the elevator would be working in the morning. Front desk very kind and courteous. My room was for the most part clean and there was no carpet on the floor. It was all flooring and tile. It looks like there is ongoing renovations, lots of dust on the floor. There is small kitchen space and there is coffee, regular size fridge, two burner stove, dishes and silverware which I thought was great. Bed was comfortable and I did not see any bugs. Bathroom also was fine. I tried to take the elevator down in the morning and it was still not working. I wish I had been told about the elevator not working. I was by myself and I’ve had back surgery. It was hard even just to the second floor. I would call and ask if the elevator is working if you are considering this hotel.

Tv didn’t work, so we had to switch rooms. Elevator wasn’t always working, smoke alarm went off for no reason in the middle of the night, not very comfortable.

Clean the elevator.

Bring earplugs: highway noise.

The hotel is in the process of renovation. My room was clean however the deadbolt on the door didn't work. It is an extended stay hotel, however it doesn't advertise itself as one. I only stayed one night, but for those planning on a longer stay should be aware that because it is an extended stay there isn't daily housekeeping. The staff is very nice and helpful.