We had better hopes for this stay.
The bath fan doesn't work, the installed microwave doesn't work, the carpet is heavily stained, the desk has several spots of laminate chunked out, the dresser has scratches along the entire face, and there are several badly patched holes in the wall in both rooms (some not completed). Honestly, it looks like people were in a fistfight while throwing pots and pans here. I can't understand why this room is being presented to customers. At least the check in desk staff was pleasant and the beds were made. We only spent enough time here to change clothes and sleep, anyway. I took pictures, if anyone cares to see.
Topping all that off, the a/c unit emits a smell of stale cigarette smoke every time it runs. This is a non-smoking facility, so that shouldn't even be an issue. The dumpsters out front are my hope someone is planning to renovate this building.
We stayed here because of a fantastic stay with the same hotel chain in a different city. The ad pictures online for this location were a bit misleading.
John
- 11/17/2024
Expedia Group verified review
Comfortable beds and pillows, very clean
Paula
- 11/11/2024
Hotels.com verified review
Had to change rooms because the keys didn’t work and the young lady was great about the issue and took care of it immediately.
LaTanya C
- 11/09/2024
Expedia Group verified review
Reserved and prepaid $290 (normally a $90 room according to the desk clerk) for a King bed and it wasn't available when I arrived. Water leaking onto floor from dishwasher, garbage disposal inoperative and smelly.
RON
- 11/08/2024
Expedia Group verified review
Room was spacious. Bathroom was clean. The bed was very comfortable. Located in an industrial part. Parking lot well lit. Staff was friendly. Remote didn’t work. Short drive to Zionsville which has many restaurants and boutique shops.
Tamatha
- 11/01/2024
Expedia Group verified review
The room was very nice and clean.
Nick
- 10/30/2024
Expedia Group verified review
Very nice room the only thing that I seen is there was no USB charging ports unless I just didn't see . Mike Y