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What Others Have Said
Candlewood Suites Port Arthur/Nederland
2125 Hwy 69, Nederland, TX 77627
Expedia Group verified review
Good customer service
Hotels.com verified review
I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure.
Expedia Group verified review
The staff was very polite and willing to help and assist in anyway
Expedia Group verified review
Good
Expedia Group verified review
This property felt like a motel instead of a hotel. I normally have no issues with Candlewood. Dirty and old inside. Staff was nice though.
Hotels.com verified review
Great and friendly service, room was clean and comfortable. We highly recommend this hotel for your overnight or vacation stay.
Expedia Group verified review
It was ok. Very noisy. The staff was friendly and helpful
Hotels.com verified review
Beaumont was still full from the storm. This facility was a great alternative
Hotels.com verified review
Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future.
Hotels.com verified review
No breakfast. Only cleaned the extended stay room once a week which meant I had to go ask for clean linens every day. Other than that it was ok.
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