Clean aesthetically pleasing, quiet hotel. Location is ideal and near to many key venues. Breakfast was delish!
Latoya G
- 09/16/2024
Hotels.com verified review
We loved our stay! Excellent customer service but the rooms are definitely on the smaller side, so you would need multiple rooms for a group. The double rooms have small beds but it was still a wonderful stay and we would come back. The central location is everything.
Ashley
- 12/16/2024
Expedia Group verified review
Great rooms and staff
Jennifer
- 12/14/2024
Hotels.com verified review
Great location and clean hotel! Loved staying there to explore midtown!
demetra
- 12/14/2024
Hotels.com verified review
We were in NYC for our anniversary. Hotel was convenient to everything we wanted to see and do; very pleasant place, staff was very accommodating. A little hard to regulate the heat in the room, otherwise, great stay!
Paul
- 12/10/2024
Expedia Group verified review
Nice atmosphere
Nicholas
- 12/09/2024
Expedia Group verified review
This is a very nice hotel and the rooms are spacious. We were able to check in before the official check in time which was great. However it is outrageously expensive!
Andrea
- 12/06/2024
Expedia Group verified review
Clean
Alan
- 12/04/2024
Hotels.com verified review
The toom was exceptional loved the heated bathroom floors. Did not smell any smoking scent like you do at other hotels. Felt so comfortable and peaceful. Breakfast was amazing felt like upper clas
Everald
- 11/24/2024
Expedia Group verified review
On arrival told there was a $1000 dollar holding fee for 5 nights. The receptionist reduced this to $500 as I stated we wouldn’t be spending this amount at the hotel.
We were told that there was a service fee tax on our stay and this was $45 a night. This included some discounts at some shops e.g Bloomingdale’s. Trying to use this discount shopping this was not available in store. This service fee also included $30 dollars per day to use in their restaurant for food/beverage.
On leaving, we were given a $450 dollar bill for the service tax and for some nibbles in the restaurant in the evening. On reading the bill, did not take into consideration the $30 included in service fee towards food and beverage. I notified the receptionist which then took this off and gave a bill of $302 dollars. This was then taken off our holding fee and the extra money deposited back the following day.
Breakfast was included in our stay and there a very good variety of food in the buffet. Each day the hot breakfast would have different selection with different kinds of sausages, omelettes, veg that set you up for the day. We enjoyed the pastries, salmon, cheeses, yoghurts. In evening we would have a margarita pizza & fries. The food could not be flawed. Well done Chef!
Hotel service was mixed. You paid tip for service but felt there was a lack of service sometimes from male waiters/reception. A waitress in the evening and cleaners were kind/hardworking and did not get their names.