There were no bars in the bath tub or toilet in an accesible room.
The bed is ridiculously high.
Miguel
- 10/18/2024
Hotels.com verified review
Outstanding all around and met what was needed without issue. The experience was seamless!!!
Steven
- 10/18/2024
Expedia Group verified review
The front desk was not very friendly. Our room had a broken toilet, holes in sink and it leaked.
We called front desk but no one came.
MARSHA
- 10/17/2024
Expedia Group verified review
Great location walkable to restaurants, shopping and theaters. Room was larger and very clean
Louis
- 10/17/2024
Expedia Group verified review
Your hotel is clean and quiet, very convenient location, the only complaint is that I requested to fix the leak in the bathtub, a person went to checkout the leak but never came back to fix it
Miriam V
- 10/16/2024
Expedia Group verified review
Terrible rooms, smells weird and damp
Pushkar
- 10/16/2024
Expedia Group verified review
The hotel is right at Times Square so you can really feel the vibe of NYC. And so many theaters with great shows. We used tax is an d Lyft for transportation.
M David
- 10/16/2024
Expedia Group verified review
I was so pleased that the staff would personally text me upon my arrival and daily to see if I needed anything.