Pet Friendly Lodging Reviews

The hotel was beautiful, clean, well-maintained, and very conveniently located. We registered early (around noon) and were told that we would get a text once the room was ready but this never happened. I checked a second time with reception at 2:30 and the room was actually ready. Everything else was great.

El orden y despacho del desayuno debe ser mejor

Very nice staffs, super clean room.

The location is perfect for tourists! It’s in the center of Times Square and provides easy access to subway stations. The rooms are spacious, and the noise control is good. However, check-in was a disaster. We arrived early in the morning and completed the check-in process, but the rooms were not ready yet, which was totally normal. When we returned at 3:30 PM, the line was extremely long, and it took forever for each guest. Luckily, since we had already checked in earlier, the manager helped us skip the line and retrieve our room keys, which had already been prepared. We arrived on a Saturday, and the check-in line remained long until at least 4:30 PM. Plan ahead if you’re arriving during busy hours!

The location of the Hyatt Regency is outstanding due to its proximity to subway stations and theaters! The property is clean, updated, and the room size is huge by New York standards. The staff was helpful, friendly, and professional. We had our room serviced/cleaned every day of our stay, which is rare these days. There was coffee available in the lobby and an on-site restaurant. We did not use the restaurant, but it did seem to be nice. We even had a partial water view!I highly recommend this property to anyone looking for a great experience in Times Square with proximity to transportation, theaters, and restaurants. As long as you can stand the hustle and bustle of Times Square, this is a great stay, and I cannot recommend it enough!

There is no microwave at the hotel. Not a single on. Very disappointing

Our stay was nice love that location the cleanliness the staff is friendly especially Junior. He was the friendliest face greeting us in the front, helping us to our room. He went above and beyond, however, unfortunately the food service was not the best. There was no microwave in the rooms. There was no microwave downstairs and the breakfast options were poor and the evening dining was extremely long with their wait time.

Clean room and helpful staff. Walking distance to a lot of famous landmark, attractions, restaurants, broadway theaters

Great amenities. Quiet.

Having a handheld steamer in the room was great to get ready for the play.